7 votes
Accepted

How to safely restart Scheduled reminders

I have made the same mistake myself, more than once - ugh! To avoid emails being sent when a scheduled job needs to catch up on backlog: Switch from production to staging mode Manually execute the ...
Tamar Meir - Cividesk's user avatar
6 votes
Accepted

When does a Scheduled Reminder send

The reminder will be sent when the next background Scheduled Reminder task is executed. I have the exact same situation and the reminder was sent by the Scheduled Reminder task 9 minutes later than ...
Andy Clark's user avatar
  • 4,835
5 votes
Accepted

Scheduled reminders - Email head css attributes are being stripped out

The main issue seems to be the <style> tag defined in the templates. Schedule Reminder uses smarty engine by default which strips down the css styles defined. This doesn't occur in CiviMail ...
jitendra - fuzion's user avatar
5 votes
Accepted

Can a user removed from smart group manually be added back automatically if criteria is satisfied?

A person once removed(not deleted) from smart group won't be added again back automatically if the contact's updates his/her information or membership. So schedule reminder will exclude the contacts ...
Pradeep Nayak's user avatar
4 votes

Why are contacts getting multiple membership scheduled reminders?

This is a bug as reported here - when a membership end date is changed the system keeps sending scheduled reminders. The issue is fixed in 4.7 but remains for 4.6
Sanjay Jain's user avatar
  • 2,826
4 votes

Send welcome message at signup date, not membership 'start date'

Another option if you are using civicrm v4.6 or higher would be to use the date of the activity type "Membership Signup" to trigger a 'reminder'.
JoAnne's user avatar
  • 3,450
4 votes

Send welcome message at signup date, not membership 'start date'

When a membership is created there is both a 'join date' (member since) and a 'start date' You should be able to set up a scheduled reminder to be triggered based on the 'join date' and you should ...
petednz - fuzion's user avatar
  • 28.3k
4 votes

How to add Scheduled Reminder CC and BCC email?

This doesn't currently seem to be a feature available in CiviCRM, however, when setting up the schedule reminder, there is an option to "Record activity for automated email or SMS" - if this is ...
Tamar Meir - Cividesk's user avatar
4 votes
Accepted

Scheduled Reminders not being send

Check under Administer>System Settings>Scheduled Jobs and make sure the job is enabled. It should also show when it was last run. If it is enabled you should make sure you have your cron job setup ...
KilakwaBT's user avatar
  • 2,341
4 votes

Best practice for sending a notice about an upcoming recurring contribution

CiviRules + emailapi extension. Scheduled reminders is too inflexible as you can't control the criteria - with CiviRules you can build in whatever conditions you like. Looks like you'd need to add a ...
Matthew Wire's user avatar
4 votes
Accepted

Exclude organizations from getting Activity Schedule Reminder

Create a smart group with all Individuals in it. In Schedule reminder you can use 'Limit to' field to set as group.
Pradeep Nayak's user avatar
4 votes

How do I send a scheduled reminder email to members immediately?

You can use 0 minutes after since or start date. Alternatively, you can use CiviRules and EmailApi extension to send email after a membership is created.
Pradeep Nayak's user avatar
3 votes
Accepted

How can I check if Civicrm mails sent through scheduled Cron are bounced or sent successfully?

I do not think CiviCRM currently offers a way to catch bounced messages from sending an email direct from a contact record, or via Scheduled Reminders. The only 'bounce' processing that occurs, afaik,...
petednz - fuzion's user avatar
  • 28.3k
3 votes

Measure open rates for standard emails from Civi, not from Civimail

Not sure you'd class this as cunning or hacky but we have a trick & some code. Essentially we've changed scheduled reminders to send from CiviMail rather than triggering it's own one-shot emails. ...
Owenb's user avatar
  • 31
3 votes
Accepted

Measure open rates for standard emails from Civi, not from Civimail

The Mandrill Emails Extension (https://github.com/JMAConsulting/biz.jmaconsulting.mte) has code that treats all transactional, non-bulk email in CiviCRM as a single job. Basically, it converts all non-...
Joe Murray's user avatar
  • 6,741
3 votes

Scheduled Reminder Email is Empty

For anyone who may face this issue, it was finally fixed by WP Engine through adding an exception on the firewall for CiviCRM cron URL.
Soroush Zo's user avatar
3 votes
Accepted

Renewal link mangled by webmail client with ISP

Here is an answer that explains the prefix https://webmail.west.cox.net/do/mail/message/ that was added to the front of our primary domain. Looking at the CiviMail source for this message (and a ...
Karl Rudnick's user avatar
3 votes

Multiple Conditions for Scheduled Reminder

I do not think you can do this with Scheduled Reminders. The CiviRules extension (https://civicrm.org/extensions/civirules) might be able to help you out. Some examples at https://docs.civicrm.org/...
ErikH - CiviCooP's user avatar
3 votes
Accepted

Trigger event scheduled reminders on registration date or change of participant status

Well, it turns out that half of this has a very simple answer - so simple that probably every one else is already doing it! To send an email when someone registers can be simply achieved by creating ...
Andyg8's user avatar
  • 1,611
3 votes

Civi Event scheduled reminders error - missing date causes DB syntax error

Problem a result of a reminder that has no sending date. (see attached image) This error results in a syntax error that prevents all subsequent reminders from being sent. Solution is to add date or ...
Dave T's user avatar
  • 1,239
3 votes
Accepted

Scheduled Reminders generates faulty SQL

My friendly neighborhood Civi expert solved this problem. The issue is with the "repeat" option in the scheduled reminder form. If you specify, when to repeat without the "Until" piece, it generates ...
mr. mike's user avatar
3 votes

How to set up 'renewal reminders' 5 days after renewal, and filter by a group

I spent some time looking through the source code and the history of this feature. After review, I think you're best off trying to implement this via CiviRules instead. Your CiviRules trigger should ...
Jon G - Megaphone Tech's user avatar
3 votes

Can a user removed from smart group manually be added back automatically if criteria is satisfied?

I would implement this using two smart groups: Smart Group A Consists of members with Active/Grace status. Cannot have members who are in Group B. Smart Group B Members manually added to designate ...
HomoTechsual's user avatar
  • 1,138
3 votes

Where does the PID value come from in the event self-cancellation link?

I believe PID is the participant ID registered of an event. This is the primary id from civicrm_participant table. HTH Pradeep
Pradeep Nayak's user avatar
3 votes
Accepted

Where does the PID value come from in the event self-cancellation link?

In the Event self-service update form referenced in your link the URL fragment "PID" refers to the Participant ID (as correctly identified by Pradeep Nayak). The mechanism for obtaining this and ...
HomoTechsual's user avatar
  • 1,138
3 votes

Scheduled reminders on membership end date not sending

I posted a summary HERE just yesterday that should provide you with way too much detail as to the cause of the issue, but by far the easiest way to fix the issue for existing records is to enable ...
Tamar Meir - Cividesk's user avatar
3 votes

Membership Renewal Reminder Issue

Turns out Wordfence was blocking the param for the following reason: blocked by firewall for XSS: Cross Site Scripting in POST body: User in city left https://domain.org/wp-admin/admin.php?page=...
themak's user avatar
  • 3,411
3 votes

Cannot edit links (or source code directly) in Scheduled Reminders

OK, I'm going to be bold and answer my own question. According to https://civicrm.org/extensions/tinymce, starting with CiviCRM 4.7, an internal editor CKEditor was provided to handle all Civi backend ...
Karl Rudnick's user avatar
3 votes

Contact reminder

You can create a scheduled Activity with this contact. https://docs.civicrm.org/user/en/latest/organising-your-data/activities/ via the Actions button on the contacts Summary screen If you add the ...
Thomas Schüttler's user avatar
3 votes

Is there a way to schedule mails depending on whether or not a contact has opened a previous email?

I've investigated this before. The answer is "no, not without an extension", but we decided that email open rates were never reliable (because most email clients don't download the images by default)....
Jon G - Megaphone Tech's user avatar

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