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6 votes

Has integration been done for Textify Mobile?

My name is Mitch Cannon, and I'm the VP of Technology for Textify Mobile. We currently only offer a private API for specific integrations and partnerships. With that said, we are actively developing a ...
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5 votes

How do I prevent CiviSMS from converting my URLs to longer clickthrough-aware URLs?

You can install this extension: https://github.com/PalanteJon/coop.palantetech.nosmsurltracking. This will automatically turn off click-through tracking on all mass SMS messages. There's no checkbox ...
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5 votes

Can Twilio 'from' number be a text field with the organisation name?

Yes, it's easy. You have to ask Twilio customer support to enable 'Alphanumeric Sender ID' in your project. Here's the link for that. Once that's done then all you need to do is to set the 'From=' ...
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  • 4,244
4 votes
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Is there a way to add a custom field to the Inbound SMS activity type?

How about adding another activity status? Like "Unread" or "Read". Depending on how skilled you are, maybe it is possible to have inbound sms set to "Unread" as default. Then your staff could change ...
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  • 2,211
4 votes

Tokens to SMS Messages

Yes, you could use tokens in sms messages. Be aware an issue with the required character length on sms, and the fact that tokens would represent different character lengths.
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  • 2,211
4 votes
Accepted

Is unicode not supported in clickatell SMS extension?

I suspect the unicode issue arises from the clickatell extension. It uses the utf8_decode() function to decode the message text from a UTF-8 string to ISO-8859-1 before posting to Clickatell. Hence ...
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  • 357
4 votes
Accepted

Documentation for new sms provider?

You need to write an extension (https://docs.civicrm.org/dev/en/latest/extensions/civix/#generate-module), and you can use the existing provider extensions as a template and change what you need. You ...
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  • 17.5k
3 votes

Which SMS Gateway / Service providers are available?

Out of the box, you have two possible providers, clickatell and twilio. Both seems to work fine, you should check directly on their website because the cost depends on your location, the location of ...
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  • 10.1k
3 votes
Accepted

CiviEvent Scheduled Reminder using SMS

You could use the two extensions CiviRules and SMS API. We are using those two in combinations, to send a sms whenever certain triggers and conditions are met.
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  • 2,211
3 votes

What to do when upgrade to 4.6 failed, but rolling back breaks SMS?

Note that when reloading the database, it is a lot safer and cleaner to load the database dump into a newly created database. If you reload into an existing database, newly created tables will still ...
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  • 3,803
3 votes

CiviCRM Integration wtih WhatsApp

Regarding whatsapp I have been looking into that recently and I discovered that WhatsApp doesn't offer an API. So it is not possible to send or receive messages to/from whatsapp in CiviCRM. However ...
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3 votes

CiviCRM Integration wtih WhatsApp

They haven't been any to my knowledge, but assuming whatsapp as an api to post messages, it shouldn't be too complicated to implement. If you are interested, you could write an extension and use the ...
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  • 10.1k
3 votes

Inbound SMS from Twilio not showing up in CiviCRM (getting 404 error on HTTP POST)

The callback path shown in your Twilio debug is /civicrm/sms/callback?provider=org.civicrm.sms.twilio For WordPress, this needs to be /?page=CiviCRM&q=civicrm%2Fsms%2Fcallback&provider=org....
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3 votes

Twilio - how to disable inbound SMS

The install instructions at https://wiki.civicrm.org/confluence/pages/viewpage.action?pageId=86213770#SettingupaSMSProviderforCiviSMS-twilio say In Twilio account settings, go to Numbers and click on ...
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  • 17.5k
3 votes
Accepted

Sending SMS Error : Invalid or missing integration API Key

Zeak, As per Clickatell api documentation the api url to send sms is https://platform.clickatell.com/messages/http/send?apiKey=xxxxxxxxxxxxxxxx==&to=xxxxxxxxxxx&content=Test+message+text ...
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3 votes

Send QR code via SMS?

As mentioned in my comment to Demerit's answer I successfully achieved my objective to send a QR code to an event participant's phone (albeit the URL and not the image). I installed the Clickatell ...
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  • 1,103
3 votes

Can we be notified when civi recieves an SMS?

Lisa, Welcome to CiviCRM SE. Since Civi stores response as a activity, you can create schedule reminders to send sms/email for Activity type 'Inbound SMS' with 0 hrs after activity date time and limit ...
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3 votes

How to convert a STOP message sent to an SMS provider into the "Do not SMS" privacy preference in CiviCRM?

Used CiviRules to do this. This switches the Do Not SMS flag to ON if they reply STOP: This switches the Do Not SMS flag to OFF if they reply START:
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  • 363
3 votes

Sending CiviCRM outgoing SMS on a case

It's probably just never come up. There is special handling in the code for Email to make that work. It would need something similar. However, by somewhat of a fluke, you can use the subject line ...
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  • 17.5k
2 votes

Is there a way to add a custom field to the Inbound SMS activity type?

For the benefit of anyone else who wants to add custom fields to an activity type that isn't in the list: You could create the custom group using the API, either using the explorer or drush. For ...
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  • 1,507
2 votes

Has integration been done for Textify Mobile?

I dont think so, but it does seem like Civi should have the ability to handle/interface with mobile giving platforms, since more of giving is happening via phones
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  • 3,803
2 votes

What to do when upgrade to 4.6 failed, but rolling back breaks SMS?

Thanks for adding a bit of detail about the error in your comment. FYI you can edit your question which is even more helpful. And in this case I'm hoping you can provide the exact error on the upgrade ...
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  • 6,641
2 votes
Accepted

CiviCRM Integration wtih WhatsApp

This is an old topic but still a good one. It seems that it moved a bit in the messaging environment and that one can actually communicate through third-part services with Whatsapp: Waboxapp ...
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2 votes

SMS breaks when upgrading to version 2 of extension & 4.6.2 of CIVICRM

I use Twilio, but had this problem too. I found what i believe to be a bug in Civi's mailing code (which also handles sms'es). In the function create in CRM/Mailing/BAO/Mailing.php on line 1755, ...
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2 votes

Number format with SMS Clickatell provider

I just faced (and fixed) this problem three days ago for a client by patching the Clickatell extension to prepend the "1" where it doesn't already exist. In short - someone already wrote this patch, ...
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2 votes

Is there a way to accept inbound SMS from contacts not in your database?

Jaap Jansma at CiviCoop has developed two extensions that do this for us. It is connected to a Norwegian sms provider, but the code is available on github. He used a trick... To automatically create ...
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  • 2,211
2 votes

Bulk sms is changing my URL

My preferred solution is to use this extension (which should be 4.4 compatible) rather than manually digging around the database. Hope that helps! https://github.com/PalanteJon/coop.palantetech....
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  • 609
2 votes

Do you support SmsGatewayCenter SMS API Module?

CiviCRM is open source software, so there's no "you" to address this to. Anyone is free to make a plugin to interface CiviCRM with this provider. As of right now, no one has - but SMS provider ...
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2 votes

Which SMS Gateway / Service providers are available?

Besides Twilio and Clickatell, folks have written extensions for other gateways - but of course they may be out of date. I know of these offhand: MySMSMantra: https://github.com/osseed/com.osseed.sms....
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2 votes

What Permission should I grant to allow some Contacts to sens SMS's

Edit All Contacts. But this is not appropriate (too permissive) : I would prefer a specific, or merged with CiviMail permission.
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