17
votes
Accepted
Status page angular load error
We had one site that had 'lost' all it angular pages, eg CiviMail and System Status.
In our case the angular cache files were returning 404 on the New Mailing page. (and 'inspector' was showing a lot ...
- 28.1k
15
votes
How to find and/or fix missing indices?
Disclaimer, as with other answers, this is aimed at a fairly technical person who kinda understands what they're doing and has made lots of backups :-)
As Sophie points out you can find the exact ...
- 3,910
14
votes
Accepted
Moving existing CiviCRM to new Drupal instance + upgrade to Drupal 9
For the Drupal 7 to Drupal 9 part of the upgrade you are best to look for help with the Drupal Community. But sounds like you have this in hand.
The CiviCRM specific part of the D7 -> D9 the things ...
- 1,835
11
votes
Accepted
Outgoing Mail Settings, CiviSMTP & PHP 5.6.x Problem
The recommended and least invasive fix is to resolve the underlying SSL issues.
It was intentional that PHP5.6 tightened security here. If your hosting environment doesn't validate the SSL ...
- 9,892
11
votes
Accepted
screen for composing a mail is blank
This may be related to Status page angular load error. Make sure that the following two items point to the same place:
Image Upload URL at Administer > System Settings > Resource URLS
Image Directory ...
- 1,057
11
votes
Accepted
Update to 5.29.0 get frozen
We got this on one of the db upgrades. For us, it was due to few entries in civicrm_relationship table which were attached to permanently deleted contact ids. You can follow the below steps to ...
- 6,936
10
votes
How to find and/or fix missing indices?
The pop-up message should have a link "View details and manage alerts" that takes you to the System Status page. That includes an Update Indices button (yes there is a typo in 4.7.19 but it doesn't ...
- 12.9k
10
votes
Upgrade to 5.47.x fails with error: Exception: "API error: DB Error: constraint violation on ReportTemplate.create"
The problem here was the Extension Extended Reports - however it's possible that you have a different extension causing the problem.
In 5.47.0 CiviGrant component was transferred to an extension. You ...
- 1,835
9
votes
Accepted
Problem fixing missing indexes after upgrade to 4.7
We have found that there are problems with both civicrm_option_value and civicrm_case_contact table indexes that have not been properly fixed by https://github.com/civicrm/civicrm-core/pull/10908 as ...
- 6,731
9
votes
Status page angular load error
I was able to solve this, at least for now, on my WordPress 4.8/Civi 4.7.22 site using this suggestion from Tim Otten:
another work-around should be going to "Administer => System Settings => ...
- 1,057
9
votes
Accepted
What is the recommended upgrade increments to CiviCRM 5.7 from CiviCRM 5.0?
The 5.x series has a new point release every month, with a focus on stability (generally, large new features go into extensions).
So upgrading 5.0 -> 5.7 is the equivalent of upgrading 4.7.20 -> 4.7....
- 17.6k
8
votes
Accepted
How to update Drupal for CiviCRM?
It depends on the upgrade i.e from 6.x to 7.x to 8.x. If its a simple and internal version i.e 7.12 to 7.29 than you can perform update directly and you won't have problem in CiviCRM but if its from 6 ...
- 30.8k
7
votes
Accepted
cms.root.path error after upgrade to 4.7 (Joomla)
Thanks to eug for finding the problem (see comments). Eug's solution worked for me: Edit the file administrator/components/com_civicrm/civicrm/templates/CRM/Admin/Form/Setting/Path.hlp to replace ...
- 1,278
7
votes
Drupal 6 -> Drupal 7 upgrade path
The instructions you found I have used several times and I think they are still valid. So, in your case first upgrade CiviCRM to a version with both a drupal 6 and drupal 7 version, then upgrade ...
- 3,544
7
votes
Why is CiviCRM Upgrade so Complex?
I have been dealing with upgrades a lot lately, and I have the process "down" so that it is very fast. I am impressed with how fast I can do an upgrade. The key is shell access - or something that ...
- 867
7
votes
Accepted
CiviCRM 4.7 - DB Constraint Violation - possibly dashboard_id should possibly be marked as mandatory for this API
Maybe you can try to run the upgrade script again to go from 4.7.10 to 4.7.12
http://<your_wordpress_home>/wp-admin/admin.php?page=CiviCRM&q=civicrm/upgrade&reset=1
Documented on the ...
- 3,183
7
votes
How can I run extension DB updates?
The equivalent would be any of these:
Navigate to civicrm/admin/extensions/upgrade?reset=1
Navigate to "System Status" or "Manage Extensions". Those pages will link to the above.
On CLI, run cv ext:...
- 5,664
7
votes
Accepted
Upgrade fails with CiviCRM_API3_Exception: "API error: Could not delete payment processor type"
This looks to be a problem with an entity_type row of PaymentProcessorType in the civicrm_managed table.
To show the offending row:
select * from civicrm_managed where entity_type='...
- 1,146
7
votes
Accepted
CiviCRM core now includes Flexmailer: how to remove old flexmailer extension?
Here's how we handled this:
From within your extensions directory:
cv dis mosaicomsgtpl mosaico flexmailer
rm -rf org.civicrm.flexmailer
cv flush
cv en flexmailer mosaico mosaicomsgtpl
cv ext:up
We'...
- 1,128
7
votes
Accepted
Error: Failed to find key by ID or tag message
Thank you bgm, you got me on the right trail. It was an email issue. It was angry that it could not email the confirmation for the event to the registrant. The registrations were hitting the db as ...
- 151
6
votes
Accepted
What to do about "File 'Array' presents a security risk and should be deleted." on 4.7?
CiviCRM is not warning you about a file named Array.php, the confusing error message is because it's rendering a PHP array to a text string.
I've opened an issue in JIRA about this and submitted a ...
- 9,892
6
votes
Up to what version of CiviCRM is secure to upgrade on a Drupal 6 site?
Pete is right that even recent versions of CiviCRM (certainly in the 4.6.x series) work with Drupal 6 sites. The "no longer officially supports" issue is that the core team won't go out of their way ...
- 7,442
6
votes
Accepted
How do I debug "Could not find valid value for ct" error message
OK, turns out this was due to erroneous entries in the Drupal settings.php file. The following entries were causing cookies to be missed by Civi:-
ini_set('session.cookie_lifetime', 2000000);
...
- 716
6
votes
How do I update CiviCRM following a security update?
First of all, I should say that this is a job for someone who is reasonably technically minded and comfortable with using the command line. If this doesn't sound like you, then I would suggest that ...
- 3,314
6
votes
Should I disable extensions prior to upgrading CiviCRM?
In general, I'd recommend no.
Some extensions - literally - may not be reinstallable if they aren't qualified for that version of Civi.
My recommendation: TAKE BACKUPS!!! Then don't disable ...
- 2,343
6
votes
Accepted
How can I speed up a slow upgrade to 4.7?
The slowest part of upgrading on a large installation is usually the civicrm_mailing_event_* tables. That data is also often stale, so consider deleting it if you don't need to keep historical ...
- 38.6k
6
votes
Accepted
How to reduce database bloat for faster upgrading?
Best to review the tables which are largest in your DB, and also identify which queries during the upgrade take the longest. This is a chicken-and-egg problem, which means you might review the tables ...
- 9,892
6
votes
Accepted
What is the Path for LTS? 4.7?
The LTS as you know it is the last one!
Eileen explained the details here: https://civicrm.org/blog/eileen/the-lts-going-forwards
Essentially the idea is that through better release/QA/testing we ...
- 15.1k
6
votes
How to find and/or fix missing indices?
After upgrading to 4.7.19 I found that indices cannot be created automatically; you can look at your CiviCRM error log to see which database statement is causing a fatal error - you might see problems ...
- 96
6
votes
Issues with running Joomla 3.8 and Civi
The fix to the file CRM/Utils/System/Joomla.php suggested in the link
https://github.com/civicrm/civicrm-core/pull/11062/files?diff=unified
made the cron jobs run again for CiviCRM 4.7.25 and Joomla ...
- 61
Only top scored, non community-wiki answers of a minimum length are eligible