Timeline for Contribution=Membership+Donation incorrect for CiviCRM 4.7.12 on WordPress 4.6.1
Current License: CC BY-SA 3.0
11 events
| when toggle format | what | by | license | comment | |
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| Jan 3, 2017 at 2:15 | comment | added | Karl Rudnick | Karin - We have now gone live. No test environment anymore. To be safe, we just set up a separate Membership and Donate page, but ultimately we want an optional donation with any membership signup/renewal. I CAN set up a parallel test environment on a test domain, but we've been so busy deploying our first Wordpress+CiviCRM site that I need to take a break for a few days. Let me know if that would help. I've got mirrors in xampp on a windows and linux laptop, but that won't help this issue. Let me know if you need me to do that for work to continue on this issue. | |
| Jan 3, 2017 at 2:10 | comment | added | Karl Rudnick | petednz - All 3 testers had active, non-expired memberships. | |
| Dec 23, 2016 at 4:49 | comment | added | petednz - fuzion♦ | Do those testers have same membership status prior to submitting? (Just one variable that may not have been considered) | |
| Dec 21, 2016 at 21:24 | comment | added | Karl Rudnick | Karin - btw - if you have a test environment with the Dummy payment processor enabled, I would be happy to test a Membership + Donation page as a totally independent person. It still may be there are some configuration options that need to be tweaked on our Contribution Page. | |
| Dec 21, 2016 at 21:18 | comment | added | Karl Rudnick | Karin - I am new to these support discussions. Are you submitting a JIRA ticket? I'm not sure I have access to CiviCRM's JIRA. Also, I have a couple screen shots. It would be easiest to send them through regular email. My email is [email protected] | |
| Dec 21, 2016 at 20:10 | comment | added | KarinG - Semper IT | Hey Karl - we had two CiviCRM contributors test a very specific scenario but I'm not surprised to hear you are still observing some issues with 4.7 under some conditions. Best to add another JIRA ticket. | |
| Dec 21, 2016 at 18:10 | comment | added | Karl Rudnick | One more thing, the one failed tester got the same behavior whether our Contribution Page started as Financial Type = Membership and then ADDED Donation, or if we started as Financial Type = Donation and then ADDED Membership. In Civi 4.7.12, the behavior was different. | |
| Dec 21, 2016 at 18:01 | comment | added | Karl Rudnick | Elaborating on the above comment, we had 3 people test this with Civi 4.7.14 [note Dummy payment processor ;)]. Two of the testers had no issues. Confirm Contribution page correct, transaction in the database correct, receipts correct [separate emails for Membership and Donation]. However, one of the testers ALWAYS had the incorrect behavior above. So, it somehow is user-dependent, but doesn't seem random. I will add that the 2 successful testers also had Administrator privileges in Wordpress. The one failed tester had no Wordpress login whatsoever and we don't demand that our members make one | |
| Dec 21, 2016 at 17:58 | comment | added | Karl Rudnick | After updating to 4.7.14, the problem with the receipts is fixed... GREAT! That's only the good news, though. When a person selects a membership and enters an optional donation, the math on the Confirm Contribution page "may" now be incorrect. In testing, one tester ALWAYS has the correct Membership amount, but the Donation amount is the SUM of the Membership and Donation. If you click Make Contribution, that is also how it is billed and recorded, so the user sends more money than planned. This was not a problem in Civi 4.7.12 - only the receipt was messed up. The transaction was good. | |
| Dec 17, 2016 at 4:43 | comment | added | Karl Rudnick | Thank you, Karin! That's just the motivation we need to do the 4.7.14 update. | |
| Dec 16, 2016 at 0:38 | history | answered | KarinG - Semper IT | CC BY-SA 3.0 |