Timeline for Uncaught ReferenceError: CRM is not defined when trying to access mail templates
Current License: CC BY-SA 3.0
5 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Sep 1, 2017 at 15:45 | comment | added | spinsheet | I found that in the file sites/all/modules/civicrm/CRM/Utils/PDF/Document.php there is a line require_once 'TbsZip/tbszip.php that was throwing the following error in the Drupal logs: Warning: require_once(TbsZip/tbszip.php): failed to open stream: No such file or directory in require_once() (line 34 of /var/www/html/EXAMPLE/sites/all/modules/civicrm/CRM/Utils/PDF/Document.php). I commented that line out and now everything seems to work. Not sure what the repercussions of that are, or why it works on Test and not Prod. | |
| Sep 1, 2017 at 12:50 | comment | added | spinsheet | I didn't see any 404 errors but there was the following 500 error: GET example.org/civicrm/admin/messageTemplates/… 500 (Internal Server Error) Where 'example' is replacing the actual URL. So for some reason even after setting my JS not to aggregate it's still aggregating. | |
| Sep 1, 2017 at 1:13 | comment | added | Jon G - Megaphone Tech | You may be getting the same results - but if your JS is no longer aggregated, then your console should report the JS error in a different filename, which should be a clue. Did you find any 404 errors? | |
| Aug 31, 2017 at 16:26 | comment | added | spinsheet | Thanks for the help. I do have JS aggregation turned off. I just added $config['system.performance']['js']['preprocess'] = TRUE; to my settings.php file as per the post that you linked to, just to verify. I'm still getting the same results. One of the errors I neglected to add to the error message is: 'civicrm/admin/messageTemplates/add?action=add&reset=1 500 (Internal Server Error)' | |
| Aug 31, 2017 at 16:14 | history | answered | Jon G - Megaphone Tech | CC BY-SA 3.0 |