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Jan 4, 2018 at 8:16 comment added Jenni Simonis It's not a store - most CRMs are not. They may allow you to do paid sign ups for an event, but the setup is not there to sell actual items. But there are ecommerce solutions that tie into CiviCRM and update contact information there. You can do marketing - mass emails and such. Tracking sales is more of something for your ecommerce solution.
Jan 4, 2018 at 5:54 comment added raha Thank you, dear Jenni, yan your comments are really helpful for me and I have one more question about CiviCRM, can I use CiviCRM for online stores website or not? for tracking sales and marketing?
Jan 3, 2018 at 23:35 comment added Jenni Simonis Can you use them both? Likely. The problem is that your data will become so fractured that you'll likely wish you hadn't used them both. The main purpose of any CRM is to track information on your customers, clients, donors, etc. CiviCRM can collect information on them, you can send emails, people can sign up for events (paid and/or free), people can make donations, people can become members, etc. Like I said, I haven't used the other one, so I don't know what add-ons are available for it. On the surface, it doesn't do many of those things I just listed.
Jan 3, 2018 at 15:41 comment added raha Thanks. I don't know about the main purpose of these CRMS. I am not sure are they same or not and even can I use both of them or not?
Jan 3, 2018 at 2:07 history answered Jenni Simonis CC BY-SA 3.0