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Feb 21, 2018 at 8:48 comment added Ben Many thanks for the link. That looks very interesting. For the time being we switched to using mail(), which is sending with the correct from and reply address. The only drawback is no sent emails are being stored in any outbox which is a shame as this is useful for checking from an administrative point of view. I know it is still possible to check the activity on the contacts that the emails were sent to. I also thought there was another drawback to using mail(), as I heard it might have repercussions on possibly being blacklisted for using a different server to the actual mail server.
Feb 20, 2018 at 16:35 comment added michaelmcandrew @Ben - you might be interested in themak's q+a here: civicrm.stackexchange.com/questions/22808/…. He has more experience setting up gsuite with civicrm and might have a better answer to part / if not all of your question.
Feb 16, 2018 at 10:36 comment added Ben Thanks very much for your comment, that makes it much clearer!
Feb 15, 2018 at 10:13 comment added michaelmcandrew CiviMail wasn't designed to be used with a gmail account to do the sending, which is why you are experiencing these problems. It also wasn't designed to store outbound email in the Sent items of a typical mail client. My advice would be to look into a mail service (e.g. Sparkpost or Amazon SES) that is designed for the job. You could also look at bccing all CiviMail to an archive account if this is important to you.
Feb 15, 2018 at 10:10 history edited michaelmcandrew CC BY-SA 3.0
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Feb 15, 2018 at 9:19 comment added Ben thanks for your advice. I will try with the different mailer settings and see what happens. I am still a bit confused though. We are using Gmail for the SMTP login, and for the username field this takes an email address, so I am wondering if it will always use this address as the sender? We were also hoping to make it possible that as well as the From address changing when sending mail, that the sent mail items would also be stored in the sent email folder associated with the From address, but it looks like this is not intended behaviour.
Feb 15, 2018 at 9:13 vote accept Ben
Feb 14, 2018 at 14:36 history answered michaelmcandrew CC BY-SA 3.0