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Jul 31, 2018 at 18:54 comment added Aidan It wouldn't have to be manual - you could do it with an extension or CiviRules (may need to write a custom action) to do something like: if MembershipType == 'trial' and MembershipStatus == 'Grace' then MembershipOverride = true, MembershipStatus = 'Expired'
Jul 30, 2018 at 20:23 comment added William Mortada Yes, good point (about the grace period)! That should have been obvious, but thanks for pointing this out. I presume, using the status override would have to be a manual process, which won't work for us. We need a system that can work without manual intervention.
Jul 30, 2018 at 10:35 history answered Aidan CC BY-SA 4.0