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Zachary
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When the iATS scheduler runs a recurring profile which is linked to a membership, the contribution is not being linked to the membership, and thus the membership end date does not increment. Ideas?

Drupal / CiviCRM 5.x / iATS ext 1.6.2

Update; 8/30 looking for ideas here: https://github.com/iATSPayments/com.iatspayments.civicrm/issues/217

In this issue KarinG states: " iATS extension itself just takes care of the monies; we use repeattransaction API in 4.7 -> and the fact that the recurring series is attached to a Membership - that should update it."

I think it might be due to an extension or configuration - will report back. Will check the logs.

Second update: could be that I did not select auto-renew on the webform or the field during data-import: https://github.com/colemanw/webform_civicrm/pull/181

Third Update: After marking auto_renew = TRUE for the recurring profiles, which are linked to memberships, the scheduled job still does not attach the contribution to the membership or update the end date.

Fourth Update: Updated Webform CiviCRM and created a new test webform, test membership, and set up an ongoing contribution for 1 day membership. Will see if it updates tomorrow and compare. Also, in civicrm_line_items the test submission/membership has entity_table = civicrm_membership whereas the former case which did not link to membership shows entity_table = civicrm_contribution

Fifth Update: I made a new webform, test membership, and test record - and the membership does update now! I also have noticed the newly created one creates an activity record for membership renewal whereas the former one, which is not working, does not.

When the iATS scheduler runs a recurring profile which is linked to a membership, the contribution is not being linked to the membership, and thus the membership end date does not increment. Ideas?

Drupal / CiviCRM 5.x / iATS ext 1.6.2

Update; 8/30 looking for ideas here: https://github.com/iATSPayments/com.iatspayments.civicrm/issues/217

In this issue KarinG states: " iATS extension itself just takes care of the monies; we use repeattransaction API in 4.7 -> and the fact that the recurring series is attached to a Membership - that should update it."

I think it might be due to an extension or configuration - will report back. Will check the logs.

Second update: could be that I did not select auto-renew on the webform or the field during data-import: https://github.com/colemanw/webform_civicrm/pull/181

Third Update: After marking auto_renew = TRUE for the recurring profiles, which are linked to memberships, the scheduled job still does not attach the contribution to the membership or update the end date.

Fourth Update: Updated Webform CiviCRM and created a new test webform, test membership, and set up an ongoing contribution for 1 day membership. Will see if it updates tomorrow and compare. Also, in civicrm_line_items the test submission/membership has entity_table = civicrm_membership whereas the former case which did not link to membership shows entity_table = civicrm_contribution

When the iATS scheduler runs a recurring profile which is linked to a membership, the contribution is not being linked to the membership, and thus the membership end date does not increment. Ideas?

Drupal / CiviCRM 5.x / iATS ext 1.6.2

Update; 8/30 looking for ideas here: https://github.com/iATSPayments/com.iatspayments.civicrm/issues/217

In this issue KarinG states: " iATS extension itself just takes care of the monies; we use repeattransaction API in 4.7 -> and the fact that the recurring series is attached to a Membership - that should update it."

I think it might be due to an extension or configuration - will report back. Will check the logs.

Second update: could be that I did not select auto-renew on the webform or the field during data-import: https://github.com/colemanw/webform_civicrm/pull/181

Third Update: After marking auto_renew = TRUE for the recurring profiles, which are linked to memberships, the scheduled job still does not attach the contribution to the membership or update the end date.

Fourth Update: Updated Webform CiviCRM and created a new test webform, test membership, and set up an ongoing contribution for 1 day membership. Will see if it updates tomorrow and compare. Also, in civicrm_line_items the test submission/membership has entity_table = civicrm_membership whereas the former case which did not link to membership shows entity_table = civicrm_contribution

Fifth Update: I made a new webform, test membership, and test record - and the membership does update now! I also have noticed the newly created one creates an activity record for membership renewal whereas the former one, which is not working, does not.

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Zachary
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  • 10
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When the iATS scheduler runs a recurring profile which is linked to a membership, the contribution is not being linked to the membership, and thus the membership end date does not increment. Ideas?

Drupal / CiviCRM 5.x / iATS ext 1.6.2

Update; 8/30 looking for ideas here: https://github.com/iATSPayments/com.iatspayments.civicrm/issues/217

In this issue KarinG states: " iATS extension itself just takes care of the monies; we use repeattransaction API in 4.7 -> and the fact that the recurring series is attached to a Membership - that should update it."

I think it might be due to an extension or configuration - will report back. Will check the logs.

Second update: could be that I did not select auto-renew on the webform or the field during data-import: https://github.com/colemanw/webform_civicrm/pull/181

Third Update: After marking auto_renew = TRUE for the recurring profiles, which are linked to memberships, the scheduled job still does not attach the contribution to the membership or update the end date.

Fourth Update: Updated Webform CiviCRM and created a new test webform, test membership, and set up an ongoing contribution for 1 day membership. Will see if it updates tomorrow and compare. Also, in civicrm_line_items the test submission/membership has entity_table = civicrm_membership whereas the former case which did not link to membership shows entity_table = civicrm_contribution

When the iATS scheduler runs a recurring profile which is linked to a membership, the contribution is not being linked to the membership, and thus the membership end date does not increment. Ideas?

Drupal / CiviCRM 5.x / iATS ext 1.6.2

Update; 8/30 looking for ideas here: https://github.com/iATSPayments/com.iatspayments.civicrm/issues/217

In this issue KarinG states: " iATS extension itself just takes care of the monies; we use repeattransaction API in 4.7 -> and the fact that the recurring series is attached to a Membership - that should update it."

I think it might be due to an extension or configuration - will report back. Will check the logs.

Second update: could be that I did not select auto-renew on the webform or the field during data-import: https://github.com/colemanw/webform_civicrm/pull/181

Third Update: After marking auto_renew = TRUE for the recurring profiles, which are linked to memberships, the scheduled job still does not attach the contribution to the membership or update the end date.

Fourth Update: Updated Webform CiviCRM and created a new test webform, test membership, and set up an ongoing contribution for 1 day membership. Will see if it updates tomorrow and compare.

When the iATS scheduler runs a recurring profile which is linked to a membership, the contribution is not being linked to the membership, and thus the membership end date does not increment. Ideas?

Drupal / CiviCRM 5.x / iATS ext 1.6.2

Update; 8/30 looking for ideas here: https://github.com/iATSPayments/com.iatspayments.civicrm/issues/217

In this issue KarinG states: " iATS extension itself just takes care of the monies; we use repeattransaction API in 4.7 -> and the fact that the recurring series is attached to a Membership - that should update it."

I think it might be due to an extension or configuration - will report back. Will check the logs.

Second update: could be that I did not select auto-renew on the webform or the field during data-import: https://github.com/colemanw/webform_civicrm/pull/181

Third Update: After marking auto_renew = TRUE for the recurring profiles, which are linked to memberships, the scheduled job still does not attach the contribution to the membership or update the end date.

Fourth Update: Updated Webform CiviCRM and created a new test webform, test membership, and set up an ongoing contribution for 1 day membership. Will see if it updates tomorrow and compare. Also, in civicrm_line_items the test submission/membership has entity_table = civicrm_membership whereas the former case which did not link to membership shows entity_table = civicrm_contribution

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Zachary
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When the iATS scheduler runs a recurring profile which is linked to a membership, the contribution is not being linked to the membership, and thus the membership end date does not increment. Ideas?

Drupal / CiviCRM 5.x / iATS ext 1.6.2

Update; 8/30 looking for ideas here: https://github.com/iATSPayments/com.iatspayments.civicrm/issues/217

In this issue KarinG states: " iATS extension itself just takes care of the monies; we use repeattransaction API in 4.7 -> and the fact that the recurring series is attached to a Membership - that should update it."

I think it might be due to an extension or configuration - will report back. Will check the logs.

Second update: could be that I did not select auto-renew on the webform or the field during data-import: https://github.com/colemanw/webform_civicrm/pull/181

Third Update: After marking auto_renew = TRUE for the recurring profiles, which are linked to memberships, the scheduled job still does not attach the contribution to the membership or update the end date.

Fourth Update: Updated Webform CiviCRM and created a new test webform, test membership, and set up an ongoing contribution for 1 day membership. Will see if it updates tomorrow and compare.

When the iATS scheduler runs a recurring profile which is linked to a membership, the contribution is not being linked to the membership, and thus the membership end date does not increment. Ideas?

Drupal / CiviCRM 5.x / iATS ext 1.6.2

Update; 8/30 looking for ideas here: https://github.com/iATSPayments/com.iatspayments.civicrm/issues/217

In this issue KarinG states: " iATS extension itself just takes care of the monies; we use repeattransaction API in 4.7 -> and the fact that the recurring series is attached to a Membership - that should update it."

I think it might be due to an extension or configuration - will report back. Will check the logs.

Second update: could be that I did not select auto-renew on the webform or the field during data-import: https://github.com/colemanw/webform_civicrm/pull/181

Third Update: After marking auto_renew = TRUE for the recurring profiles, which are linked to memberships, the scheduled job still does not attach the contribution to the membership or update the end date.

When the iATS scheduler runs a recurring profile which is linked to a membership, the contribution is not being linked to the membership, and thus the membership end date does not increment. Ideas?

Drupal / CiviCRM 5.x / iATS ext 1.6.2

Update; 8/30 looking for ideas here: https://github.com/iATSPayments/com.iatspayments.civicrm/issues/217

In this issue KarinG states: " iATS extension itself just takes care of the monies; we use repeattransaction API in 4.7 -> and the fact that the recurring series is attached to a Membership - that should update it."

I think it might be due to an extension or configuration - will report back. Will check the logs.

Second update: could be that I did not select auto-renew on the webform or the field during data-import: https://github.com/colemanw/webform_civicrm/pull/181

Third Update: After marking auto_renew = TRUE for the recurring profiles, which are linked to memberships, the scheduled job still does not attach the contribution to the membership or update the end date.

Fourth Update: Updated Webform CiviCRM and created a new test webform, test membership, and set up an ongoing contribution for 1 day membership. Will see if it updates tomorrow and compare.

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