Timeline for Contribution form issue: cannot submit donation
Current License: CC BY-SA 4.0
10 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Dec 4, 2019 at 19:06 | answer | added | Alan Dixon | timeline score: 1 | |
| Dec 4, 2019 at 16:57 | comment | added | Lesley Evensen | Yann, did you try the 'test drive' option (as opposed to live contribution) just to verify that it is the payment processor that is a problem? If you try 'test' drive you can still generation transactions but eliminate payment processor. | |
| Dec 4, 2019 at 9:50 | comment | added | Yann Chwen | thanks ... i tried removing various extra functions (like the "on behalf of an org" section) but no difference. i'm not sure how to check the civi log for error logs without resetting/making huge changes to the site ... thank you all for your feedback so far! | |
| Dec 4, 2019 at 8:26 | comment | added | petednz - fuzion♦ | we found an issue with Stripe and the civicrm.org/extensions/percentage-price-field extension but i don't recall seeing that on your page. But, i wondered if you wanted to make the simplest possible Contribution form (ie not 'on behalf of org' or anything) just in case there is something else there that is intefering, esp anything that uses js | |
| Dec 4, 2019 at 5:09 | comment | added | petednz - fuzion♦ | Can you check your civi logs for any other error logs. | |
| Dec 4, 2019 at 4:51 | comment | added | Yann Chwen | the client uses Stripe! not sure about shortcodes ... | |
| Dec 4, 2019 at 4:32 | comment | added | petednz - fuzion♦ | looks like Stripe with WordPress but not using a shortcode - is that correct? | |
| Dec 4, 2019 at 4:30 | comment | added | petednz - fuzion♦ | You may help folk help you if you give more information such as what Payment Processor you are using, when it was last known to work, what has changed since then etc | |
| Dec 4, 2019 at 4:25 | review | First posts | |||
| Dec 9, 2019 at 5:50 | |||||
| Dec 4, 2019 at 4:23 | history | asked | Yann Chwen | CC BY-SA 4.0 |