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Sep 4, 2015 at 22:51 comment added Minerva Zamora Thank you so much for your help. I'll pass on the information to the programmer who is working with us and see what he's comfortable with (I'm a biologist, just a tech enthusiasts, but this is over my head at the moment!) Again, thank you for your time and expertise.
Sep 3, 2015 at 22:18 comment added Jon G - Megaphone Tech Technically, uninstalling/reinstalling Civi would help, because Civi would rewrite civicrm.settings.php in the process. However, I think it makes more sense to go through it manually! Also, if you DO uninstall/reinstall, you should do it on a test server, so you can review the settings and compare to your live server, it seems like less work than backing up your current setup, blowing it away, etc.
Sep 3, 2015 at 21:05 vote accept Minerva Zamora
Sep 1, 2015 at 18:08 comment added Minerva Zamora Thank you so much for your reply. I'll give him this information and otherwise look through that list to see who might be able to help us. Otherwise, do you think maybe uninstalling Civi and re-installing and re-loading the database might help? Any suggestions as to where I might find a guide on how to do this?
Sep 1, 2015 at 14:57 history answered Jon G - Megaphone Tech CC BY-SA 3.0