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frTommy
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I have a scheduled reminder set up to send a preset email 4 hours after a Completed Activity of a specific type. Today a user contacted me stating that they have received 8 emails within an hour of the preset email, however when looking at their record there are no activities showing that emails were sent.

I checked the Scheduled Jobs Log for the Send Scheduled Reminders job and found there were around 8 errors with the following error:

Entity: Job Action: send_reminder
Summary
Finished execution of Send Scheduled Reminders with result: Failure, Error message: API (ActionLog, get) does not exist (join the API team and implement it!)
Details


Parameters parsed (and passed to API method): 
a:1:{s:7:"version";i:3;}

Full message: 
Finished execution of Send Scheduled Reminders with result: Failure, Error message: API (ActionLog, get) does not exist (join the API team and implement it!)

It did have as it's last run a Success. There is still no activity recorded showing that any email was sent.

The Scheduled Reminder is set up to record an activity and is NOT set to repeat.

EDIT: Forgot to say I'm running Civi 4.6.4 and D7.

I have a scheduled reminder set up to send a preset email 4 hours after a Completed Activity of a specific type. Today a user contacted me stating that they have received 8 emails within an hour of the preset email, however when looking at their record there are no activities showing that emails were sent.

I checked the Scheduled Jobs Log for the Send Scheduled Reminders job and found there were around 8 errors with the following error:

Entity: Job Action: send_reminder
Summary
Finished execution of Send Scheduled Reminders with result: Failure, Error message: API (ActionLog, get) does not exist (join the API team and implement it!)
Details


Parameters parsed (and passed to API method): 
a:1:{s:7:"version";i:3;}

Full message: 
Finished execution of Send Scheduled Reminders with result: Failure, Error message: API (ActionLog, get) does not exist (join the API team and implement it!)

It did have as it's last run a Success. There is still no activity recorded showing that any email was sent.

The Scheduled Reminder is set up to record an activity and is NOT set to repeat.

I have a scheduled reminder set up to send a preset email 4 hours after a Completed Activity of a specific type. Today a user contacted me stating that they have received 8 emails within an hour of the preset email, however when looking at their record there are no activities showing that emails were sent.

I checked the Scheduled Jobs Log for the Send Scheduled Reminders job and found there were around 8 errors with the following error:

Entity: Job Action: send_reminder
Summary
Finished execution of Send Scheduled Reminders with result: Failure, Error message: API (ActionLog, get) does not exist (join the API team and implement it!)
Details


Parameters parsed (and passed to API method): 
a:1:{s:7:"version";i:3;}

Full message: 
Finished execution of Send Scheduled Reminders with result: Failure, Error message: API (ActionLog, get) does not exist (join the API team and implement it!)

It did have as it's last run a Success. There is still no activity recorded showing that any email was sent.

The Scheduled Reminder is set up to record an activity and is NOT set to repeat.

EDIT: Forgot to say I'm running Civi 4.6.4 and D7.

Source Link
frTommy
  • 1.4k
  • 7
  • 16

Why is Scheduled Reminders sending multiple emails but not creating an activity?

I have a scheduled reminder set up to send a preset email 4 hours after a Completed Activity of a specific type. Today a user contacted me stating that they have received 8 emails within an hour of the preset email, however when looking at their record there are no activities showing that emails were sent.

I checked the Scheduled Jobs Log for the Send Scheduled Reminders job and found there were around 8 errors with the following error:

Entity: Job Action: send_reminder
Summary
Finished execution of Send Scheduled Reminders with result: Failure, Error message: API (ActionLog, get) does not exist (join the API team and implement it!)
Details


Parameters parsed (and passed to API method): 
a:1:{s:7:"version";i:3;}

Full message: 
Finished execution of Send Scheduled Reminders with result: Failure, Error message: API (ActionLog, get) does not exist (join the API team and implement it!)

It did have as it's last run a Success. There is still no activity recorded showing that any email was sent.

The Scheduled Reminder is set up to record an activity and is NOT set to repeat.