On CiviCase, if you setup the standard timeline to be:
- Open Case
- Phone Call to Confirm Interest (offset, 2 days)
- Setup Meeting (offset 7 days after phone call)
- Case Closed
This example here will schedule the phone call and setup meeting on the case. If at the phone call activity, and person is not interested and case is closed, wouldn't the expected behavior be to remove the scheduled meeting out of the timeline? And/or, only show the "setup meeting" activity if the phone call is completed?