Smarty template tokens not translating

Question

We are running civicrm 5.33.1, wordpress 5.7, php 7.4.

The following test template only translates the contact.email greeting, the others stay as they are as do all other tokens in our templates.

Dear {contact.email_greeting}

{domain.address}

{domain.email}

{domain.phone}

I have seen advice saying we need to edit civicrm.settings.php and change the following. if (!defined('CIVICRM_MAIL_SMARTY')) { define( 'CIVICRM_MAIL_SMARTY', 0 ); } by setting it to 1. However when I do this the system just hangs when I click send the email with template. — Dave Hassall, Commented Apr 9, 2021 at 11:15
Is this the same as civicrm.stackexchange.com/questions/21984/… ? — Demerit, Commented Apr 9, 2021 at 12:29
Thank you Demerit. I misunderstood how tokens work and was trying to use system workflow tokens in a user template. — Dave Hassall, Commented Apr 9, 2021 at 20:11

Dave Hassall · Accepted Answer · 2021-04-09 20:11:43Z

1

Thank you Demerit. I misunderstood how tokens work and was trying to use system workflow tokens in a user template.

answered Apr 9, 2021 at 20:11

Dave Hassall

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