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I'm having an issue installing civicrm against a WordPress install. Plugin is installed. wp-content>uploads>civicrm is present, writable, and empty. I have specified a separate database to use. However, I was encountering the same issue when I tried to install against the WP database. This is the error I am receiving:


Fatal error: Uncaught Civi\Setup\Exception\SqlException: Cannot execute CREATE TABLE civicrm_extension ( id int unsigned NOT NULL AUTO_INCREMENT COMMENT 'Local Extension ID', type varchar(8) NOT NULL , full_name varchar(255) NOT NULL COMMENT 'Fully qualified extension name', name varchar(255) COMMENT 'Short name', label varchar(255) COMMENT 'Short, printable name', file varchar(255) COMMENT 'Primary PHP file', schema_version varchar(63) COMMENT 'Revision code of the database schema; the format is module-defined', is_active tinyint DEFAULT 1 COMMENT 'Is this extension active?' , PRIMARY KEY (id) , UNIQUE INDEX UI_extension_full_name( full_name ) , INDEX UI_extension_name( name ) ) ENGINE=InnoDB DEFAULT CHARACTER SET utf8mb4 COLLATE utf8mb4_unicode_ci ROW_FORMAT=DYNAMIC: Specified key was too long; max key length is 767 bytes in /var/www/vhosts/.org/httpdocs/wp-content/plugins/ in /var/www/vhosts/.org/httpdocs/wp-content/plugins/civicrm/civicrm/setup/src/Setup/DbUtil.php on line 204

Any thoughts on where to start? Happy to provide any info needed to help troubleshoot. Thanks in advance.

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1 Answer 1

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Welcome to SE CiviCRM

You will need the following MySQL server configuration:

innodb_large_prefix=true 
innodb_file_format=barracuda 
innodb_file_per_table=true

add above configuration in your my.cnf file.

See mysql requirement for CiviCRM

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  • Thank you so much for your quick response. I'll try that now. Much appreciated :)
    – shibetpc
    Commented Mar 25, 2021 at 18:23

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