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CiviCRM v5.65.1 WordPress v6.3.1 Self Hosted with cPanel

The error I get when I go to Find Membership-Select X Members-Export (total number 16): Civi\Core\Exception\DBQueryException: DB Error: unknown error in /home/xxxxx/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php on line 945

  • DB_Error: DB Error: unknown error in unknown on line unknown

Error Info: Code -1 Message DB Error: unknown error

Mode 16

UserInfo

CREATE TABLE civicrm_tmp_d_export_2ee0d31f6054ecb9b46a1e8157fa15b4 ( id int unsigned NOT NULL AUTO_INCREMENT, civicrm_primary_id varchar(64), contact_type varchar(64), external_identifier varchar(64), display_name varchar(128), organization_name varchar(128), contact_sub_type varchar(255), first_name varchar(64), middle_name varchar(64), last_name varchar(64), do_not_email varchar(64), do_not_phone varchar(64), do_not_mail varchar(64), do_not_sms varchar(64), do_not_trade varchar(64), is_opt_out varchar(64), legal_identifier varchar(32), sort_name varchar(128), nick_name varchar(128), legal_name varchar(128), image_url longtext, preferred_communication_method varchar(255), preferred_language varchar(5), hash varchar(32), contact_source varchar(255), prefix_id varchar(255), suffix_id varchar(255), formal_title varchar(64), communication_style_id varchar(255), email_greeting_id varchar(64), postal_greeting_id varchar(64), addressee_id varchar(64), job_title varchar(255), gender_id varchar(255), birth_date varchar(32), is_deceased varchar(64), deceased_date varchar(32), household_name varchar(128), sic_code varchar(8), user_unique_id varchar(255), current_employer_id varchar(64), contact_is_deleted varchar(64), created_date varchar(32), modified_date varchar(32), addressee varchar(255), email_greeting varchar(255), postal_greeting varchar(255), current_employer varchar(255), location_type varchar(255), address_id varchar(64), street_address varchar(96), street_number varchar(64), street_number_suffix varchar(8), street_name varchar(64), street_unit varchar(16), supplemental_address_1 varchar(96), supplemental_address_2 varchar(96), supplemental_address_3 varchar(96), city varchar(64), postal_code_suffix varchar(12), postal_code varchar(64), geo_code_1 varchar(32), geo_code_2 varchar(32), manual_geo_code varchar(64), address_name varchar(255), master_id varchar(128), county varchar(64), state_province varchar(64), country varchar(64), phone varchar(32), phone_ext varchar(16), phone_type_id varchar(64), phone_type varchar(255), email varchar(254), on_hold varchar(64), is_bulkmail varchar(64), signature_text longtext, signature_html longtext, im_provider varchar(255), im varchar(64), openid varchar(255), world_region varchar(128), url varchar(255), membership_type varchar(128), member_is_test varchar(64), member_is_pay_later varchar(64), membership_join_date varchar(32), membership_start_date varchar(32), membership_end_date varchar(32), membership_source varchar(128), membership_status varchar(255), membership_id varchar(64), owner_membership_id varchar(64), max_related varchar(64), membership_recur_id varchar(64), member_campaign_id varchar(64), member_is_override varchar(64), componentpaymentfield_total_amount varchar(32), componentpaymentfield_contribution_status varchar(255), componentpaymentfield_received_date varchar(32), componentpaymentfield_payment_instrument varchar(255), componentpaymentfield_transaction_id varchar(255), PRIMARY KEY ( id ), INDEX index_street_address( street_address ) , INDEX index_household_name( household_name ) , INDEX index_civicrm_primary_id( civicrm_primary_id ) ) ENGINE=InnoDB COLLATE utf8mb3_unicode_ci [nativecode=1118 ** Row size too large (> 8126). Changing some columns to TEXT or BLOB may help. In current row format, BLOB prefix of 0 bytes is stored inline.]

DebugInfo

CREATE TABLE civicrm_tmp_d_export_2ee0d31f6054ecb9b46a1e8157fa15b4 ( id int unsigned NOT NULL AUTO_INCREMENT, civicrm_primary_id varchar(64), contact_type varchar(64), external_identifier varchar(64), display_name varchar(128), organization_name varchar(128), contact_sub_type varchar(255), first_name varchar(64), middle_name varchar(64), last_name varchar(64), do_not_email varchar(64), do_not_phone varchar(64), do_not_mail varchar(64), do_not_sms varchar(64), do_not_trade varchar(64), is_opt_out varchar(64), legal_identifier varchar(32), sort_name varchar(128), nick_name varchar(128), legal_name varchar(128), image_url longtext, preferred_communication_method varchar(255), preferred_language varchar(5), hash varchar(32), contact_source varchar(255), prefix_id varchar(255), suffix_id varchar(255), formal_title varchar(64), communication_style_id varchar(255), email_greeting_id varchar(64), postal_greeting_id varchar(64), addressee_id varchar(64), job_title varchar(255), gender_id varchar(255), birth_date varchar(32), is_deceased varchar(64), deceased_date varchar(32), household_name varchar(128), sic_code varchar(8), user_unique_id varchar(255), current_employer_id varchar(64), contact_is_deleted varchar(64), created_date varchar(32), modified_date varchar(32), addressee varchar(255), email_greeting varchar(255), postal_greeting varchar(255), current_employer varchar(255), location_type varchar(255), address_id varchar(64), street_address varchar(96), street_number varchar(64), street_number_suffix varchar(8), street_name varchar(64), street_unit varchar(16), supplemental_address_1 varchar(96), supplemental_address_2 varchar(96), supplemental_address_3 varchar(96), city varchar(64), postal_code_suffix varchar(12), postal_code varchar(64), geo_code_1 varchar(32), geo_code_2 varchar(32), manual_geo_code varchar(64), address_name varchar(255), master_id varchar(128), county varchar(64), state_province varchar(64), country varchar(64), phone varchar(32), phone_ext varchar(16), phone_type_id varchar(64), phone_type varchar(255), email varchar(254), on_hold varchar(64), is_bulkmail varchar(64), signature_text longtext, signature_html longtext, im_provider varchar(255), im varchar(64), openid varchar(255), world_region varchar(128), url varchar(255), membership_type varchar(128), member_is_test varchar(64), member_is_pay_later varchar(64), membership_join_date varchar(32), membership_start_date varchar(32), membership_end_date varchar(32), membership_source varchar(128), membership_status varchar(255), membership_id varchar(64), owner_membership_id varchar(64), max_related varchar(64), membership_recur_id varchar(64), member_campaign_id varchar(64), member_is_override varchar(64), componentpaymentfield_total_amount varchar(32), componentpaymentfield_contribution_status varchar(255), componentpaymentfield_received_date varchar(32), componentpaymentfield_payment_instrument varchar(255), componentpaymentfield_transaction_id varchar(255), PRIMARY KEY ( id ), INDEX index_street_address( street_address ) , INDEX index_household_name( household_name ) , INDEX index_civicrm_primary_id( civicrm_primary_id ) ) ENGINE=InnoDB COLLATE utf8mb3_unicode_ci [nativecode=1118 ** Row size too large (> 8126). Changing some columns to TEXT or BLOB may help. In current row format, BLOB prefix of 0 bytes is stored inline.]

Exception Trace:

0 CRM_Core_Error::exceptionHandler(Object(DB_Error)) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php:945 1 PEAR_Error->__construct('DB Error: unknow…', -1, 16, Array, 'CREATE TABLE ci…') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/db/DB.php:997 2 DB_Error->__construct(-1, 16, Array, 'CREATE TABLE ci…') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php:575 3 PEAR::_raiseError(Object(DB_mysqli), null, -1, 16, Array, 'CREATE TABLE ci…', 'DB_Error', true) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/pear-core-minimal/src/PEAR.php:223 4 PEAR->__call('raiseError', Array) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/db/DB/common.php:1928 5 DB_common->raiseError(-1, null, null, 'CREATE TABLE ci…', '1118 ** Row size…') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/db/DB/mysqli.php:943 6 DB_mysqli->mysqliRaiseError() /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/db/DB/mysqli.php:413 7 DB_mysqli->simpleQuery('CREATE TABLE ci…') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/vendor/pear/db/DB/common.php:1234 8 DB_common->query('CREATE TABLE ci…') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php:2696 9 DB_DataObject->_query('CREATE TABLE ci…') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/packages/DB/DataObject.php:1829 10 DB_DataObject->query('CREATE TABLE ci…') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php:487 11 CRM_Core_DAO->query('CREATE TABLE ci…', false) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/DAO.php:1650 12 CRM_Core_DAO::executeQuery('CREATE TABLE ci…', Array, true, null, true, false) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Utils/SQL/TempTable.php:171 13 CRM_Utils_SQL_TempTable->createWithColumns(' id int unsigned…') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Export/BAO/ExportProcessor.php:2114 14 CRM_Export_BAO_ExportProcessor->createTempTable() /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Export/BAO/Export.php:173 15 CRM_Export_BAO_Export::exportComponents(true, Array, Array, '`membership_join…', null, null, 3, ' civicrm_members…', null, 0, 0, Array, null) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Export/Form/Select.php:297 16 CRM_Export_Form_Select->postProcess() /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Form.php:624 17 CRM_Core_Form->mainProcess() /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/StateMachine.php:144 18 CRM_Core_StateMachine->perform(Object(CRM_Member_Export_Form_Select), 'next', 'Next') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/QuickForm/Action/Next.php:43 19 CRM_Core_QuickForm_Action_Next->perform(Object(CRM_Member_Export_Form_Select), 'next') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/packages/HTML/QuickForm/Controller.php:203 20 HTML_QuickForm_Controller->handle(Object(CRM_Member_Export_Form_Select), 'next') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/packages/HTML/QuickForm/Page.php:103 21 HTML_QuickForm_Page->handle('next') /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Controller.php:355 22 CRM_Core_Controller->run(Array, null) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php:319 23 CRM_Core_Invoke::runItem(Array) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php:69 24 CRM_Core_Invoke::_invoke(Array) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm/CRM/Core/Invoke.php:36 25 CRM_Core_Invoke::invoke(Array) /home/xxxxxxxxx/public_html/wp-content/plugins/civicrm/civicrm.php:1199 26 CiviCRM_For_WordPress->invoke('') /home/xxxxxxxxx/public_html/wp-includes/class-wp-hook.php:310 27 WP_Hook->apply_filters('', Array) /home/xxxxxxxxx/public_html/wp-includes/class-wp-hook.php:334 28 WP_Hook->do_action(Array) /home/xxxxxxxxx/public_html/wp-includes/plugin.php:517 29 do_action('toplevel_page_Ci…') /home/xxxxxxxxx/public_html/wp-admin/admin.php:259 30 {main}

1 Answer 1

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I've never actually seen a utf8mb3 charset in the wild (it's the same as utf8 but it never calls itself utf8mb3). I would probably:

  • do a database backup
  • Run the api System.utf8conversion to convert to utf8mb4. If the database is large, run it via command line e.g. cv api3 System.utf8conversion, otherwise you can also run it in the UI via api3 explorer with Entity=System Action=utf8conversion

utf8mb4 is the default on new installs now and definitely recommended over utf8. And it usually fixes this "row too large" error but even if it doesn't you want to be using utf8mb4.

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    I would check your ConfigAndLog for errors. The api explorer in the UI is in the Support menu.
    – Demerit
    Sep 23, 2023 at 0:13
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    Argh sorry I made a typo - entity is "System" not Job. But also you are looking at api4 not api3. It's only available in api3. Direct url is civicrm/api3.
    – Demerit
    Sep 23, 2023 at 1:05
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    I don't think the utf8 is the problem for the upgrade. The original question was about the export. For the upgrade problems, check the ConfigAndLog for errors.
    – Demerit
    Sep 23, 2023 at 17:06
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    I will go through them. What cured the PEAR error, though, was the conversion to utf8mb4 while in the rollback of 5.64.3 snapshot I had. I then upgraded to 5.65.2 and have not experienced any issues. I will close this out and open with a new question when I come across new errors for brevity sake and thank you! Sep 23, 2023 at 17:15
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    I notice also you're on mariadb 10.6. There was an issue with upgrade snapshots in some cases for that version. It's fixed in 5.66, but for 5.65 you might try putting define('CIVICRM_UPGRADE_SNAPSHOT', FALSE); in civicrm.settings.php temporarily. Reference: github.com/civicrm/civicrm-core/pull/27404
    – Demerit
    Sep 23, 2023 at 17:17

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