1

I recently installed CiviCRM 5.58.0 on wordpress, but under system status I am getting a warning that says:

The MySQL database does not fully support timezones. Please ask the database administrator to load timezone data.

Unfortunately we are on shared hosting so I can't load the timezone data myself.

What sort of issues (if any) will we have from this?

Thanks in advance.

1 Answer 1

1

Some examples:

  • To properly implement CiviEvent timezone support, the zones will need to be loaded. But since CiviEvent doesn't support timezones now then as a practical matter it's mostly that you won't be able to take advantage of any improvements there.
  • Similarly activity datetimes don't currently support timezones.
  • If you currently use trigger-based logging, you'll notice that dates on the other side of DST are off by an hour when looking at the contact changelog. The zones will fix that.
  • There are some issues with the newer queue features.

It might be useful to know which hosting so we can update the survey at https://docs.civicrm.org/installation/en/latest/general/requirements/#mysql-timezones

1
  • 1
    It's ecowebhosting.co.uk, I've just confirmed with their support that they can't/won't support it. Commented Feb 14, 2023 at 20:33

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.