I am looking to track the following information for each call made:
- Attempt Number
- Status of Call (No Answer, Busy, etc)
- Date and Time of call
- Who made the call
- If possible, the length of the call
Has any developer created a way to track calls and the result of that call in CiviCRM? If yes, how did you do it?
Or is this something that CiviCRM can do? If yes, where can I find this information?