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We are running CiviCRM version 4.7.24 on a Drupal 7 site. My client would like to add an MP4 video to an event page. I tried a simple upload of the video using the image button and I get the warning "Unknown image format/encoding" and the file is not uploaded. Is it possible to use video in CiviCRM event pages? If so, how do I do it?

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Native CiviCRM -> try uploading your video to a third party service (like Vimeo or YouTube) and then embed the reference to it in an iFrame [where you describe/details of the Event].

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  • I was able to embed a YouTube video by copying and pasting the embed code in the source code for the page. Thanks.
    – Gilbert
    Commented Sep 28, 2017 at 12:15
  • Exactly - great you got this working!
    – KarinG - Semper IT
    Commented Sep 28, 2017 at 12:17
  • It seems like CiviCRM is blocking this embed code somehow. If I try this in a Drupal page, it works fine, but in the CiviEvent, the code never makes it to the actual event page even though the video preview is shown when editing the event.
    – spontarelliam
    Commented Jun 15, 2022 at 18:25
  • Well - 5y ago it worked!
    – KarinG - Semper IT
    Commented Jun 16, 2022 at 14:31
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I have not tested this but it may be as simple as adding mp4 as a safe file ending here: /civicrm/admin/options/safe_file_extension?reset=1

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  • That did not work. Still get the same error message.
    – Gilbert
    Commented Sep 28, 2017 at 12:14

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