We have the Campaign (and Personal Campaign Page) option appearing within Contributions and I believe it is impacting on automatic receipting to supporters. Does anyone know where or how to delete this campaign extension.
5
-
Is it showing up online or in emails receipts? – Pradeep Nayak Jan 11 '18 at 5:36
-
Neither. It appears in CiviCRM under Contributions and the automatic email receipts are not being generated. – Danae Smith Jan 11 '18 at 8:12
-
Could you provide some screenshots? – Pradeep Nayak Jan 11 '18 at 8:23
-
I cannot seem to add the screenshots unfortunately. – Danae Smith Jan 11 '18 at 9:15
-
Please edit the question and add the screen shot or you can email me at pradpnayak at gmail dot com – Pradeep Nayak Jan 11 '18 at 9:19
Add a comment
|
CiviCampaign is not an extension but a component (ie it's part of the core), you can enable/disable it from (administer>system settings>Components)
and disable it.
This being said, I'd be surprised it's the issue, lots of install have civicampaign enabled and working email receipts
-
Thanks, I have now disabled it. Hopefully there will be no further auto email receipt issues. – Danae Smith Jan 12 '18 at 2:18
