We have the Campaign (and Personal Campaign Page) option appearing within Contributions and I believe it is impacting on automatic receipting to supporters. Does anyone know where or how to delete this campaign extension.
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Is it showing up online or in emails receipts?– Pradeep NayakCommented Jan 11, 2018 at 5:36
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Neither. It appears in CiviCRM under Contributions and the automatic email receipts are not being generated.– Danae SmithCommented Jan 11, 2018 at 8:12
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Could you provide some screenshots?– Pradeep NayakCommented Jan 11, 2018 at 8:23
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I cannot seem to add the screenshots unfortunately.– Danae SmithCommented Jan 11, 2018 at 9:15
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Please edit the question and add the screen shot or you can email me at pradpnayak at gmail dot com– Pradeep NayakCommented Jan 11, 2018 at 9:19
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1 Answer
CiviCampaign is not an extension but a component (ie it's part of the core), you can enable/disable it from (administer>system settings>Components)
and disable it.
This being said, I'd be surprised it's the issue, lots of install have civicampaign enabled and working email receipts
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Thanks, I have now disabled it. Hopefully there will be no further auto email receipt issues. Commented Jan 12, 2018 at 2:18