2

On my acceptance environment the Civicrm-log is not created. When I use Log Viewer, it cannot find it obviously. But the error message describes a specific file:

Unable to read entries from logfile at /home/xxx/domains/xxx/private_html/sites/default/files/civicrm/ConfigAndLog/CiviCRM.3e4f19629d0809162da910db.log

I have checked file permissions and they seem to be okay. So the file can be created.

Two questions:

  1. How can I solve the problem that the log file is not created?
  2. How does log viewer know the (non-existent) log file?
Improve this question
4
  • 1
    When you say the permissions seem to be okay, can you be more explicit? The log file will be written by the web server user (often www-data or httpd).
    – kapn
    Commented Feb 10, 2021 at 19:10
  • 1
    Thanks for your reply. In my case it is 'access' (DA/CustomBuild). I just ran a script to set all permissions right from a Drupal perspective. Now the log is created. So you were right that something was not correct.
    – Webmaster COVS
    Commented Feb 11, 2021 at 10:56
  • Strange thing, but this problem has returned. I have set the permissions again, but to no avail.
    – Webmaster COVS
    Commented Aug 3, 2021 at 20:52
  • 1
    I am now also having this error with no log files in the folder despite 775 permissions and Apache as the owner. @webmaster-covs, were you able to able to resolve this?
    – Larry K.
    Commented Jun 4, 2022 at 22:48

0

Reset to default

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Browse other questions tagged or ask your own question.