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Using 4.6.8 I have a monthly membership that is not auto-renew, and I am using a payment processor that supports recurring payments (Go Cardless for UK direct debit). Now I want to set up a membership payment page. In the 'Amounts' section I checked 'recurring contributions' but when I tried to save I get the message "You cannot enable both Recurring Contributions and Auto-renew memberships on the same online contribution page." Which isn't helpful as the membership isn't auto-renew. What am I doing wrong?

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Isn't this because the auto-renew function on the Membership tab takes care of the recurring payment, so you don't need to also enable recurring Contributions? Does the Manual help clarify this for you?

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  • I managed to get round this problem by entering the data in the tabs in strict sequence and knowing what to enter (!), which avoided the problem.
    – Andy Clark
    Commented Sep 4, 2015 at 9:16
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    well if my answer didn't really help it would be good if you could post your comment with a bit more info, as an answer and then vote for it your self. just keeps stackexchange happy that questions do get answers that get accepted ;-)
    – petednz - fuzion ♦
    Commented Sep 4, 2015 at 9:38
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    Your answer was helpful, thanks, but like everything (it seems) the solution to get this working is more complicated. We're using a UK direct debit extension which doesn't seem to work with membership contribution pages. However, there does seem to be a problem with configuring membership contrib screens if you do them out of order as I did. You can't do 'A' unless you do something in 'B' and vice versa, so you're stuck. But do them in order and you're OK.
    – Andy Clark
    Commented Sep 4, 2015 at 13:39
  • Hi Andy, Are you saying the uk direct debit module just won't work with memberships? Or, that it will work with a membership contribution page but you have to follow the exact steps in set up? I've just installed UK Direct Debit with Smart Debit extensions and am trying to configure a membership contribution page. Any advice you can give would be appreciated. Cheers, Craig
    – Craig Almond
    Commented Jan 7, 2016 at 13:44
  • very keen to hear back from Craig or Andy on this. Does GoCardless work for memberships?
    – petednz - fuzion ♦
    Commented Jun 8, 2016 at 6:40

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