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Results tagged with civicase
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user 581
civicase identifies issues related to the CiviCase CiviComponent.
1
vote
1
answer
27
views
Word limit on Case Details
After updating to CiviCRM 5.27.0 on Drupal, a user reports that pasting large text content in the "Details" box in CiviCase activities cutoff the text. Is anyone else seeing this issue? …
- 1,193
1
vote
1
answer
78
views
CiviCase case closed and remove remaining activities
On CiviCase, if you setup the standard timeline to be:
Open Case
Phone Call to Confirm Interest (offset, 2 days)
Setup Meeting (offset 7 days after phone call)
Case Closed
This example here will schedule …
- 1,193
0
votes
2
answers
42
views
Normal to have API error while saving a Case Type?
I'm on CiviCRM 4.6.18 and Drupal. When I save a case type, I keep getting an error on the top right that says "API error: DB Error: already exists." I'm not sure if this is causing another issue I'm h …
- 1,193
0
votes
Accepted
Normal to have API error while saving a Case Type?
Delete all relationships
Disable CiviCase
Clear Cache
Re-enable CiviCase …
- 1,193
2
votes
How can I edit the Subject of a CiviCase?
It appears that this has been fixed in the new release today for CiviCRM 4.7.19.
- 1,193
1
vote
1
answer
43
views
"Find Cases" Page Not Found
It suddenly appears that my users get a "Page Not Found" when they click on the "Find Cases" link. It works for me as an admin, but I can't figure out what user permission is responsible for this. Any …
- 1,193
2
votes
1
answer
33
views
Case Status at a Specific Time
I'm on Drupal 7 and CiviCRM 5.10 (yes, I'll update to 5.12 this weekend). I have a case with multiple case status: Active, Maintenance, Closed. When case activities are entered in the system, it doesn …
- 1,193
1
vote
1
answer
66
views
Reassign Case Role Not Working in 4.7
I don't see any of the CiviCRM demos have CiviCase activated for me to replicate this. …
- 1,193
1
vote
0
answers
19
views
Network Error in merging contacts possibly
I'm getting a Network Error when editing activities for ONE specific civicase record. I'm not getting this error from other contacts/cases. The Network Error is "Unable to reach the server. …
- 1,193
3
votes
Activities to be shown in a full calendar
I'm pretty sure Views and Calendar alone could do what you need.
You can link the activity subject to the activity page on the Calendar views. Here's how you can do this:
Go to your views, you shou …
- 1,193
0
votes
2
answers
89
views
How can I have a repeating activity in a case standard timeline?
I am currently exploring CiviCase. I like to setup an activity that tracks the progress of the client every 6 months. Is this possible with a case standard timeline? …
- 1,193
2
votes
1
answer
34
views
Delete a Missing Case
I ran a Case Detail Report to see a list of cases because my Views table count was not adding up. I realized from this report that there is a case with an "Active" status that does not have a Contact …
- 1,193
2
votes
1
answer
38
views
Reassigning Case Role Gives DB Constraint on Membership
I disabled and re-enabled CiviCase again. Clear cache, deleted everything in template_c. I don't know what else to try. Any ideas? …
- 1,193
1
vote
2
answers
223
views
Multiple "Mail delivery failed" Emails
Users use the mail system to send copies of case activities through CiviCase.
This error seems to be related to ONEspecific case activity that's stuck in queue. …
- 1,193
1
vote
Accepted
Multiple "Mail delivery failed" Emails
Figured out the problem. The error was related to the "message_linelength_limit" due to recent changes in exim and directadmin on my server. Check the message limit using SSH:
grep message_linelength_ …
- 1,193