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We currently have CiviCRM 4.4.6 installed with Drupal 7.36. Our version of CiviDiscount is 2.5.

Our issue is as stated in the title. Our discount codes stop working after about a day. It will start giving us fatal errors, the most recent being "/civi_extensions/org.civicrm.module.cividiscount/cividiscount.php on line 848".

If we delete the offending discount code and replace it either with the same code or a new one, it will work for a brief period before doing the same thing. This is becoming problematic as we have quite a few upcoming events that need discounts applied to them.

I'm not sure if this is a bug or related to the amount of discount codes we have in the system (~65).

It should be noted that we are in the process of upgrading to CiviCRM 4.7 and have a dev site up, however I haven't had a chance to see if 2.5 is a problem on that installation as well. We'll ideally be upgrading CiviDiscount to the latest version for CiviCRM 4.7, but until then, I need a solution to our current installation.

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  • Hi there! You're unlikely to get unpaid help on an old/unsupported version of both CiviCRM and CiviDiscount. However, you increase your chances by sharing your expanded debugging information. In CiviCRM, please go to Administer menu > System Settings > Debugging and Error Handling, select "Yes" to both "Enable Debugging" and "Display Backtrace", and press "Save". Repeat the problem that caused your error, and you'll see much a much more detailed error. Please update this question with the expanded error and backtrace - and don't forget to disable debugging/backtrace when you're done!
    – Jon G - Megaphone Tech
    Commented Sep 7, 2016 at 16:03
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    I cleared out some of the old discount codes and we don't seem to be running into the issue anymore.
    – Corey Brown
    Commented Sep 26, 2016 at 18:12

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Upgrading to the latest version seems to have fixed the problem.

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