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We are using the wonderful Chasse plugin to make it more intuitive for our administration team to run e-mail drip campaigns. As our community has grown and gotten more complex, we now have a need to put a user into multiple drip campaigns at the same time. I have tried to make this happen but have not been successful. Does anyone know if this is supported?

Here are the things I have tried:

  • Putting the user in the mailing groups for two Chasse journeys.
  • Searching for a user who is already on a Chasse journey, then selecting them from a user list and using the drop down option to set a Chasse journey/step for them. This seems to over-write the Chasse journey they were on previously.

If this is not possible with Chasse, does anyone have examples of configuring drip campaigns with CiviRules? I find CiviRules a bit complex and easy to screw up so it would be helpful to see some examples.

Thank you!

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  • You might want to submit a request to @artfulrobot, the maintainer of Chassé plugin, to support multiple simultaneous journeys. We at JMA Consulting would provide some funding for this.
    – Joe Murray ♦
    Commented May 31, 2022 at 17:37
  • @JoeMurray We would provide some funding for this as well. I will submit a request to him.
    – richardsplayground
    Commented Jun 1, 2022 at 16:07

1 Answer 1

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According to artfulrobot in the MM thread, Chassé enforces the concept that one contact can only be on one journey at once

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  • Maybe one of your more confusing answers Pete! Presumably this is 'yes' meaning 'yes, I know if this is supported - single journey only' But for the subject question "can a user be on multiple journeys at the same time" - the answer is No - as you describe.
    – Aidan ♦
    Commented May 30, 2022 at 9:11
  • indeed. hopefully my most confusing answer by a long shot. fixed.
    – petednz - fuzion ♦
    Commented May 30, 2022 at 19:44
  • Thanks Pete. Yes it is true that a contact cannot be on multiple journeys at once.
    – artfulrobot
    Commented May 31, 2022 at 17:03
  • Thank you, Pete. The answer made sense to me! :)
    – richardsplayground
    Commented Jun 1, 2022 at 16:08

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