Find Contacts Menu Item Does Not Work

Question

I have recently moved my database from WordPress to Drupal. All of the menu items I have looked at and most everything else on the site are working correctly except the Findact Contacts menu item in the Search menu.

Clicking the menu item goes to https://site.org/civicrm/admin/ui%3Acontact%3Asearch which brings up an admin screen.

I have gone to site.org/civicrm/dashboard?reset=1 and this did not resolve the problem.

I am running CiviCRM 5.70.1.

The search functions accessed in other parts of the site appear to working correctly. I would like users of this site to be able to use this function if possible. Any ideas on how to solve this are greatly appreciated.

Thanks,

Steve

Answer 1

Seems to be related to the adminui (preview) core extension being installed, and it only affected some of our CiviCRM installations.

In the db civicrm_navigation table, menu id = 3 had url civicrm/adminui/contact/search

Changing it back to civicrm/contact/search?reset=1 and rebuilding the menu (/civicrm/menu/rebuild?reset=1) fixed the issue.

UPDATE `civicrm_navigation` SET `url` = 'civicrm/contact/search?reset=1' WHERE `id` = '3';