A discount entry field is not displayed on my membership signup form. I have created membership types and created a discount for one of the membership types. The discount is active. The top of my signup form looks like this:
My discount looks like this:
I added the price field options in hopes that would make it work, but it didn't. Any ideas?
I have other discounts for events and they work fine. I am using civi 5.4.1.
For the particular client that reported this, it turns out that the issue was caused by a change made to a membership type after the price set was already associated with the contribution page, but the error was only presented if one clicked on the Save button of Memberships tab of the contribution page configuration.
To confirm whether this is the case to you - navigate to the Memberships tab of your contribution page and click the Save button to see if you are presented with the following error message:
The membership price set associated with this online contribution allows a user to select BOTH an auto-renew AND a non-auto-renew membership. This requires submitting multiple processor transactions, and is not supported for one or more of the payment processors enabled under the Amounts tab.
Meaning - when using a price set, you can either offer auto-renew for all memberships on a given page, or none of them, but you can't offer a mix. On the other-hand, if you use the built-in membership fees section, you can select which membership types you wish to have the option (or be required) to auto-renew (so long as your payment processor supports auto-renewal).
If you don't have a payment processor that is configured to allow for auto-renewal:
Hope this helps!
