Using CiviCRM generated URLs in the mandatory footer of a Civimail bulk mailing users are presented with error: CiviCRM You do not have permission to access this content.

The url form is: https://example.org.uk/civicrm/?civiwp=CiviCRM&q=civicrm%252Fmailing%252Funsubscribe&reset=1&jid=8909&qid=254938&h=7be20f8b9c9c9389

Why are users being denied access?

1 Answer 1


Welcome to civicrm SE, Can you make sure if you have 'CiviMail: access CiviMail subscribe/unsubscribe pages' permission set to anonymous and autheticated sure?

Can Check under CiviCRM >> Administer >> Users and Permissions >> Permissions (Access Control) >> WordPress Access Control

  • Thanks Pradeep, I've checked this and anon and all other user types are configured to have access.
    – BPCG
    Sep 4, 2020 at 21:19
  • Are you sure about the url? Sep 4, 2020 at 22:29
  • I'm getting this behaviour as well. CiviCRM 5.17.2 on WordPress. brockwellgreenhouses.org.uk/… Sep 15, 2020 at 18:11

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