0

CiviMail is not including headers/footers in this newbie's newsletter. I think I've mis-configured something. I am expecting to see a tab in the Define Mailing menu. enter image description here

The default headers and footers are unchanged from our original installation and set as "default" and enabled in Administer>CiviMail>Headers Footers and Automated Mailings. But they aren't included in any mailings. CiviCRM 5.38.0 on Wordpress

3

1 Answer 1

1

I just discovered that the options for Headers and Footers appear properly if I used the traditional CiviCRM templates. I should have mentioned that I was using the Mosaico templates which were recommended to me. So I have a work-around.

1
  • oh. I wondered about that but your screenshot matched what is shown on Traditional ones - hence i didn't ask if you were using Mosaico or not - now realise that this part of the interface is same for both. For mosaico, yep the traditional Header/Footers do not apply
    – petednz - fuzion
    Commented Aug 4, 2021 at 2:24

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.