CiviMail is not including headers/footers in this newbie's newsletter. I think I've mis-configured something. I am expecting to see a tab in the Define Mailing menu. enter image description here

The default headers and footers are unchanged from our original installation and set as "default" and enabled in Administer>CiviMail>Headers Footers and Automated Mailings. But they aren't included in any mailings. CiviCRM 5.38.0 on Wordpress


1 Answer 1


I just discovered that the options for Headers and Footers appear properly if I used the traditional CiviCRM templates. I should have mentioned that I was using the Mosaico templates which were recommended to me. So I have a work-around.

  • oh. I wondered about that but your screenshot matched what is shown on Traditional ones - hence i didn't ask if you were using Mosaico or not - now realise that this part of the interface is same for both. For mosaico, yep the traditional Header/Footers do not apply
    – petednz - fuzion
    Commented Aug 4, 2021 at 2:24

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