I just set up CiviCRM Spark Pro, which says that it comes with Mosaico. However, when I go to create a new mailing, the option is not there. When I go to Administer > Settings > Extensions, Mosaico is listed as disabled. How do I enable it? If I click update, I'm only given the option to cancel, not to update.
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Welcome to SE! For Spark issues, you may find the spark channel on https://chat.civicrm.org is more responsive.
