We have one client whose case started 25 years ago.

This falls out of range of the allowable open case date range and produces this message: enter image description here

Is there a way to expand/change this date range?

1 Answer 1


Yes, you can expand this range in Administer > Customize Data and Screens > Date Preferences.

Change the start Offset of activityDateTime class to 30.

  • 1
    Thanks Jitendra Purohit! I changed the start offset to 30 and it worked.
    – pmoz
    Aug 27, 2015 at 13:08

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.