Stack Exchange network consists of 175 Q&A communities including Stack Overflow, the largest, most trusted online community for developers to learn, share their knowledge, and build their careers.
We have one client whose case started 25 years ago.
This falls out of range of the allowable open case date range and produces this message:
Is there a way to expand/change this date range?
Yes, you can expand this range in Administer > Customize Data and Screens > Date Preferences.
Administer > Customize Data and Screens > Date Preferences
Change the start Offset of activityDateTime class to 30.
Required, but never shown