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Questions specifically about CiviCRM's mass mailings system CiviMail. For question about general mail related issues in CiviCRM use the tag *email*.
2
votes
1
answer
159
views
Email css and fonts being miscounted as 'clicks' in CiviMail Clickthrough Reports
I have noticed that in our CiviMail ''Mail clickthroughs' reports, styling links are sometimes being reported as 'clicks' when they are loaded which is skewing our click rate reporting.
E.g. … family=PT+Sans:400,700,400italic,700italic);
</style>
Have I just implemented the code wrong in the email, or is this a general problem with using references to external styles/fonts in CiviMail? …
0
votes
Mailing - "Send Test" button not a button
It's silly but CiviMail requires one even when you're just sending a test to a single email, so it's worth having a generic 'test' mailing list set up for this purpose (that you can then replace with the …
2
votes
Scheduled emails not working
We had the same problem - it was due to the developers setting the cron job to only run once per day at midnight (not very useful for timely responses!)