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Results tagged with scheduled-reminders
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user 960
3
votes
1
answer
124
views
Scheduled reminders for rolling renewals not sending after first renewal
One set of our memberships is a 1-year, rolling product that can be purchased at any time.
We've set up tests for scheduled renewal reminders but it seems to have stopped working:
Entity: membershi …
- 169
1
vote
1
answer
72
views
Scheduled reminders triggered by new relationship
The Objective:
We'd like to set up a template email that will send (one time only) to individuals who have a specific relationship type added to their contact record.
E.g.
(Individual) A is a memb …
- 169
2
votes
Scheduled emails not working
We had the same problem - it was due to the developers setting the cron job to only run once per day at midnight (not very useful for timely responses!)
- 169