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I have two instances of WordPress (both running 4.7.4).

I have tried on one to install CiviCRM 4.6.27 and the other, CiviCRM 4.7.18. But, I get the same error: I try to install, I get all clear for the test to the DB and FileSystem, but after clicking on the « Check Requirements and Install CiviCRM » button, the browser just keep on loading the page with no success nor error messages.

I've install the plugin « Error Log Monitor » but I see nothing. Also, the file civicrm.settings.php in the upload/civicrm folder doesn't exists.

I get this in my apache error log file:

2017-04-24 01:44:09.900 [INFO] [24.114.88.1:53124] Connection idle time: 91 while in state: 10 stream flag: 0,close!
2017-04-24 01:44:09.900 [NOTICE] [24.114.88.1:53124] Content len: 215, Request line: 'POST /wp-admin/options-general.php?page=civicrm-install HTTP/1.1'
2017-04-24 01:44:09.900 [INFO] [24.114.88.1:53124] Cookie len: 522, wordpress_efc9291620b9675fe124bc49dffdbee0=admin%7C1494220081%7Co5FUUWceWVXphjqDGUCDRikjuFvBeiZ9HSUbfxuKt7r%7Cf2762fb5071fa7a4a6f9dcc220b8402c3852569d55f33b951e942f84912bd462; _ga=GA1.2.118246024.1491536971; PHPSESSID=a81gmdbmehahoikdne82n1ehv2; wordpress_test_cookie=WP+Cookie+check; wordpress_logged_in_efc9291620b9675fe124bc49dffdbee0=admin%7C1494220081%7Co5FUUWceWVXphjqDGUCDRikjuFvBeiZ9HSUbfxuKt7r%7C1f32a1947ae120408e5bd791386098b6fd1d01e0c86ab85ca52f7b885b6c2a1b; wp-settings-time-1=1493012558;wp-settings-1=deleted
2017-04-24 01:44:09.900 [INFO] [24.114.88.1:53124] HttpExtConnector state: 8, request body sent: 215, response body size: -1, response body sent:4529, left in buffer: 0, attempts: 0.
2017-04-24 01:44:09.900 [INFO] [24.114.88.1:53124] Lsapi connection state: 3, watching event: 25, respState: 5, m_iTotalPending:0, m_iPacketLeft:0, m_iCurRespHeader:8, req sent for 91 seconds,Total processing time: 91.
2017-04-24 01:44:09.900 [INFO] [24.114.88.1:53124] Abort request processing by PID:410255, kill: 1, begin time: 91, sent time: 91, req processed: 0

I'm on a provider's machine, a CentOS 6.0 64 bit. WordPress seams to work fine.

Issue? Where to look?

Regards, Antoine

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1 Answer 1

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In your php.ini, what is your max_execution_time? I think the default may be 30 (sec) you may want to increase that. Also I think at least with Civi 4.7 the install will try to install in the WP database, are you 1) selecting a different database (and user) or 2) using the WP one? Are ANY tables ending up installed for Civi?

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  • 1) same db 2) theses tables get created: civicrm_acl to civicrm_worldregion (107 tables).
    – Antoine Beaubien
    Commented Apr 25, 2017 at 0:56
  • I checked with phpinfo(), and the execution_max is at 600(s).
    – Antoine Beaubien
    Commented Apr 25, 2017 at 1:53
  • 1
    That last line of your Apache log indicates that some process in the hosting environment is killing things off at 90 seconds. That may not be sufficient.
    – Chris Burgess
    Commented Apr 25, 2017 at 3:45

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