My foundation has donors. People who become a donor, promise to pay at least €10 per year to the foundation. Because as a result, the whole family gets benefits, I have set this up a membership called 'Donateur'. Memberships are entered on the household.
We don't have a payment processor as we need to keep everything extremely low-cost (as in: there is no IT-budget except in-house computers and web hosting).
The challenges I'm facing are these:
- How can I automatically renew these memberships so they are extended but waiting for payment?
- How can I enter multiple payments for donors who split up their payments (as rediculous as it sounds, I have one who pays €2,17 every quarter), or for those who pay more but in multiple instances?
- How can I tell which households still need to pay (part) of their fee?
- How can I send an e-mail to donors when the e-mail address is on (one of the) household members and not on the household itself?
Or should I completely reconsider the usage of memberships for this type of setup entirely and do something different.
We're running CiviCRM 4.7.9 on Joomla 3.6.0.