When I run Manage Groups, the Smart Group contact count comes up as Unknown for each group. Clicking the Update Smart Group Counts link appears refreshes the group list, but still returns Unknown. This is after running the Refresh Smart Group cache job manually. CRM-21583 refers to this issue, but has been resolved as Won't Do as it seemed to have been related to an addin. We don't have that addin in our Joomla systems, but still have the issue.
My question is whether Update Smart Group Counts is supposed to update the counts displayed in Manage Groups or whether CRM-21583 should be resurrected?