Individual emails triggering a warning: HTML-only message, but there is no HTML tag Your message should contain an <html> tag

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Asked 3 years, 1 month ago

Modified 3 years, 1 month ago

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When sending individual emails in Civi, we're getting warning about their not being HTML tags in our HTML-only emails.

Is there a way to change this?

Should we just use plain-text emails when mailing individuals?

asked Nov 12, 2021 at 20:30

flantascience

1837 bronze badges

Is that the exact text of the warning? HTML-only message, but there is no HTML tag ? What CMS and are there any plugins that might be outputting that?
– Demerit
Commented Nov 12, 2021 at 23:32
1

we're using WordPress, I don't think its a plugin or extension... this comes up specifically when sending a non-newsletter using the "Send an email" feature where we don't have a plain-text version of the email. This is the warning we get from mail-tester.com: snipboard.io/kFYvB9.jpg
– flantascience
Commented Nov 19, 2021 at 21:04
Oh it's from mail-tester. I guess civi could add an <html> tag before sending if the html section doesn't contain any.
– Demerit
Commented Nov 19, 2021 at 21:59
Is there a way for me to add this myself?
– flantascience
Commented Nov 21, 2021 at 20:54
I think so with a little custom extension using docs.civicrm.org/dev/en/latest/hooks/…
– Demerit
Commented Nov 21, 2021 at 20:58

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