I am trying to work out how to update custom profile information from the civievent back-end, however I can not get a profile to appear for updating.

Scenario: We are running an event where delegates can either sign-up via our website, or via a paper form. We need to collect specific information for the event such as access and diet requirements. An organiser will be responsible for inputting details from any paper forms received.

I have a profile set up with the additional information which works as expected when used for an online booking and exports without an issue. I have enabled for this profile:

  • Used for Standalone Form or Directory, CiviEvent_Additional, Search Views
  • Type Associate, Contact, ParticipantEventName::

So, I would have expected this to allow me to input this information either:

  • when I go to civicrm/participant/add?reset=1&action=add&context=standalone&eid=XX but it does not appear there
  • or when I search for participants, highlight them and try to Update via Batch Profile but it does not appear there either

Of Note: the profile used in the same event used for CiviEvent does not appear either

I did think that I might have to import the data via a CSV, but there must be an easier way that I am missing.

1 Answer 1


this isn't a direct answer to the Q but may be what you want. At the top of Events registration page you should be able to see eg Welcome Joe Doe. (Not Joe Doe, or want to register a different person?) (eg at demo site)

If you click on that option you should then get to a url with cid=0 such as http://d46.demo.civicrm.org/civicrm/event/register?cid=0&reset=1&id=3 and this should allow a back-end user to register someone using the same Profiles etc that anyone would use via the front end.

Is that what you need?

  • Hi @petednz-fusion - I had thought of doing that and it may be that I will end up using that method. I have to be mindful that the person doing this may only have an administrative IT competence; telling them to set it up as a Pay Later then immediately go in and change the status to Registered is a way forward. Aug 16, 2015 at 21:12
  • okay - if it proves to be a workable solution, if not the absolute ideal answer, perhaps you could plus-1 it so its use to others is noted, and 'accept' if you feel so inclined
    – petednz - fuzion
    Aug 17, 2015 at 5:23

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.