when I try to add external links in mailouts i get the following link: https://MYDOMAIN.COM/modules/civicrm/extern/url.php?u=300&qid=8370

when I click on it, there is an error: Could not load the settings file at: /usr/share/drupal7/modules/civicrm/../..//default/civicrm.settings.php

Civicrm is part of Drupal 7 in my installation. my php version is PHP 5.4.45-0+deb7u1 (cli) (built: Sep 10 2015 08:34:47) the install runs on debian wheezy

please help..

edit: the problem seems to be in this function: function civicrm_conf_init() {

in the civicrm.config.php which is located here: /usr/share/drupal7/modules/civicrm/civicrm.config.php

  • at a guess you have either a setting wrong in your civicrm.setttings.php or worse. your civicrm.settings.php file would usually be at sites/default/ - not somewhere within the civicrm directory
    – petednz - fuzion
    Sep 30, 2015 at 9:41
  • it is currently in sites/default/
    – Dan E
    Sep 30, 2015 at 9:47
  • I am guessing the setting in civicrm.config.php is a problem, because when I output the $confdir variable, it doesnt make sense...
    – Dan E
    Sep 30, 2015 at 9:49
  • it outputs:" /usr/share/drupal7/modules/civicrm/../../ " as the confdir, which cant be right
    – Dan E
    Sep 30, 2015 at 9:52
  • 1
    would it be advisible to update the civicrm.settings.php file from the latest civicrm version? would that help? I think I am using a settings file from a much earlier version, when I compare it to the one that is shipped as an example with the 4.6.8 version..
    – Dan E
    Sep 30, 2015 at 11:45

2 Answers 2


I think CiviCRM expects to find the CiviCRM module in /sites/all/modules/civicrm, as per: http://wiki.civicrm.org/confluence/display/CRMDOC/Installing+CiviCRM+for+Drupal+7

This affects the loading of the settings file, which is expected to be in a directory relative to this. We encounter the same issue and have a patch for it which we will submit back once it is a more generic fix.


Doesn't seems to be a solution to your specific problem but somewhat related and may help others.

The link .../modules/civicrm/../..//default/civicrm.settings.php is the default link when civicrm doesn't find civicrm.settings.php in another place.

In Drupal 7, if you have a site with multiple domains (e.g. example.com, subdomain.example.com), CiviCRM will only be able to find the proper civicrm.settings.php if you navigate using the main domain.

I have provided a patch so that civicrm can use the sites/sites.php to load aliases. This way, it's possible to have multiple domain in the same site and civicrm will not try to find the civicrm.settings.php in sites/default (which is not used in our case).

cf. https://issues.civicrm.org/jira/browse/CRM-17521

  • I am still having the same issue after applying the fix
    – Dan E
    Dec 21, 2015 at 21:24

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