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alisonmf
alisonmf
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Form no longer entering into CiviMember for free memberships

CMS: WordPress 4.4.2

CiviCRM: 4.7.1

After upgrading from 4.6.6 to 4.7.1, when someone submits our contribution form for a free membership, the membership is not recorded in the contact record nor in the CiviMember area.

The contact makes it in the Contacts area and database OK but wondering why the connection to CiviMember was severed. We can manually attach a membership to the contact fine, but long-term this is not a solution.

Any ideas?

Edit: What's worse is that these contacts have no record of their "contribution" (they came from a contribution form). So, they aren't displaying in "Find Contributions" either. Our memberships are free, so there is no paid transaction happening.

Form no longer entering into CiviMember

CMS: WordPress 4.4.2

CiviCRM: 4.7.1

After upgrading from 4.6.6 to 4.7.1, when someone submits our contribution form for a free membership, the membership is not recorded in the contact record nor in the CiviMember area.

The contact makes it in the Contacts area and database OK but wondering why the connection to CiviMember was severed. We can manually attach a membership to the contact fine, but long-term this is not a solution.

Any ideas?

Edit: What's worse is that these contacts have no record of their "contribution" (they came from a contribution form). So, they aren't displaying in "Find Contributions" either.

Form no longer entering into CiviMember for free memberships

CMS: WordPress 4.4.2

CiviCRM: 4.7.1

After upgrading from 4.6.6 to 4.7.1, when someone submits our contribution form for a free membership, the membership is not recorded in the contact record nor in the CiviMember area.

The contact makes it in the Contacts area and database OK but wondering why the connection to CiviMember was severed. We can manually attach a membership to the contact fine, but long-term this is not a solution.

Any ideas?

Edit: What's worse is that these contacts have no record of their "contribution" (they came from a contribution form). So, they aren't displaying in "Find Contributions" either. Our memberships are free, so there is no paid transaction happening.

new information
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alisonmf
alisonmf
  • 41
  • 4

CMS: WordPress 4.4.2

CiviCRM: 4.7.1

After upgrading from 4.6.6 to 4.7.1, when someone submits our contribution form for a free membership, the membership is not recorded in the contact record nor in the CiviMember area.

The contact makes it in the Contacts area and database OK but wondering why the connection to CiviMember was severed. We can manually attach a membership to the contact fine, but long-term this is not a solution.

Any ideas?

Edit: What's worse is that these contacts have no record of their "contribution" (they came from a contribution form). So, they aren't displaying in "Find Contributions" either.

CMS: WordPress 4.4.2

CiviCRM: 4.7.1

After upgrading from 4.6.6 to 4.7.1, when someone submits our contribution form for a free membership, the membership is not recorded in the contact record nor in the CiviMember area.

The contact makes it in the Contacts area and database OK but wondering why the connection to CiviMember was severed. We can manually attach a membership to the contact fine, but long-term this is not a solution.

Any ideas?

CMS: WordPress 4.4.2

CiviCRM: 4.7.1

After upgrading from 4.6.6 to 4.7.1, when someone submits our contribution form for a free membership, the membership is not recorded in the contact record nor in the CiviMember area.

The contact makes it in the Contacts area and database OK but wondering why the connection to CiviMember was severed. We can manually attach a membership to the contact fine, but long-term this is not a solution.

Any ideas?

Edit: What's worse is that these contacts have no record of their "contribution" (they came from a contribution form). So, they aren't displaying in "Find Contributions" either.

Source Link
alisonmf
alisonmf
  • 41
  • 4

Form no longer entering into CiviMember

CMS: WordPress 4.4.2

CiviCRM: 4.7.1

After upgrading from 4.6.6 to 4.7.1, when someone submits our contribution form for a free membership, the membership is not recorded in the contact record nor in the CiviMember area.

The contact makes it in the Contacts area and database OK but wondering why the connection to CiviMember was severed. We can manually attach a membership to the contact fine, but long-term this is not a solution.

Any ideas?