2

If I go into CiviCRM and create or renew a membership as opposed to them doing it themselves online, which template is used for the receipt? Specifically I mean if you check the "send confirmation and receipt" box at the bottom of the membership form.

Is it "Memberships - Signup and Renewal Receipts (off-line)?" I think it's the "off-line" part that's throwing me off so I just wanted to confirm. Thanks!

Improve this question

1 Answer 1

Reset to default
4

It's this one

Memberships - Signup and Renewal Receipts (off-line)

I often get a bit confused too. Best thing to do if in doubt it to make a minor amendment and do a test. You can easily revert back to the default afterwards.

Improve this answer
1
  • Thanks Tony, but no email is being generated for me for a new membership only for a renewal. Very strange!
    – Edward Peters
    Commented Jun 12, 2019 at 9:28

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.