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This error occurs when importing multiple with version 5.74.4 but not with version 5.70.2 Indeed, in the temporary import table, the entity_id field remains empty I did not test with other versions but I returned to backup 5.70.2 and I was able to import the data and the entity_id field is filled in.

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  • Do you mean Multi-record custom fields?
    – petednz - fuzion ♦
    Commented Jul 1 at 22:12
  • Yes, you're right. It's when I click on Contacts -> Import Custom Data. Then I select Multi-value Custom Data. At the last step, I found the same error for the whole datas : Mandatory key(s) missing from params array: entity_id
    – Alain Rihs
    Commented Jul 3 at 5:52
  • If you can replicate the problem on one of the demo sites with a v simple set up then you (or I) could report it as a Regression
    – petednz - fuzion ♦
    Commented Jul 3 at 20:25

2 Answers 2

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I can't replicate this on DMaster. I set up multi-record fields. Imported data from a sheet with no problems

enter image description here

My fields were set up for Contact Type = Individual and I had a text and a Y/N field.

My fields looked like this

enter image description here

My data looked like this

enter image description here

My import screen looked like this

enter image description here

If you can put more steps in your Question, or better still, replicte on dmaster.

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  • I replicate on dmaster: I recreate all ma fields and I test with the same anonymized datas and error is the same for all (not) imported datas.
    – Alain Rihs
    Commented Jul 4 at 21:30
  • I tried with the same data as you, but I cannot import. I tried with commas and no commas in the field name, always the same error and no imported data. I create same fields as you and pd test and always same error?!?? How did you do it??
    – Alain Rihs
    Commented Jul 22 at 16:13
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Thank you very much for your answer. Here is the result of replication on demo website:

replicate on demo website

And same result as I described: error result

[EDIT] Here is the fields' definitions : enter image description here

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  • i only just got notified of your reply. i don't see the fields on Dmaster so can't comment. can you confirm it works with the simplest possible data, as i did. and if it does, then perhaps add more info to your Question as to the data that is causing the issue, types of fields, etc
    – petednz - fuzion ♦
    Commented Jul 5 at 22:53
  • Everything is gone. How to keep the personalized fields created on the demo?
    – Alain Rihs
    Commented Jul 7 at 16:59
  • I edit to add print screen of fields' definitions
    – Alain Rihs
    Commented Jul 7 at 17:08
  • demo sites are rebuilt every 24 hours
    – petednz - fuzion ♦
    Commented Jul 7 at 23:05
  • i suggest you try each of those field types separately to try and work out if it is one specific field type that is causing the issue
    – petednz - fuzion ♦
    Commented Jul 7 at 23:06

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