1

When "SEND TEST" buttons are greyed out there is no notification as to what is missing from required fields to be NOT NULL. By default if "Opt-Out" token is not included in the message the "Opt-Out" response is left NULL but is still a required field that cannot be left empty. Choosing the only default brings all the buttons active. Please advise?

2
  • There shouldn't be any connection between the "Opt-Out"/"Unsubscribe" token and the field "Responses: Opt-Out Message". Both are required.

  • If the "Opt-Out" token (or "Unsubscribe" token) is missing, then you should get a very loud error message. (The token is generally provided as part of a header, footer, or message template, so that you don't have to put it in explicitly.)

  • The field "Responses: Opt-Out Message" should be filled in by default. If it's not, then perhaps someone removed the default. Try navigating to "Mailings => Headers, Footers, and Automated Messages". Edit one of the "OptOut" messages and set it as default.

  • CiviCRM will allow it to pass with one or the other or both tokens. And, a little "Duh!" on the default Opt-Out message. You are correct. And, thank you for the patch. Great work! – BruceW May 20 '15 at 2:46

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.