1

Who's done it and what advice do you have?

1
  • 1
    Not tried it, but what kind of integration are you looking for? Click-to-call would seem fairly straightforward, but handling inbound calls more complex. What's the objective?
    – Aidan
    Jun 2, 2020 at 9:24

2 Answers 2

1

The closest we have in our docs is integration w/ SMS as per: https://docs.civicrm.org/user/en/latest/sms-text-messaging/set-up/

This documents the integration w/ Twillio and Clickatell.

At the extension level, you'd find a few here: https://civicrm.org/extensions?title=&body_value=phone&field_extension_civi_use_target_id=214&status=All&field_extension_ready_value=All

You probably want to play around with the value in the description field (I've got "phone" in there). There are maybe 6 or so extensions that provide some level of integration w/ external systems.

The best advice is probably to narrow down the scope of your question, and focus on what you are trying to achieve rather than a general question about technology that can be used for various different purposes. "Integration" is primarily a word for sales and in real life can mean many different things.

0

having the same question by now Not done yet, but will check http://docs.bigbluebutton.org/ and other open source gateways (+asterisk etc)

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.