2

I am using authorize.net as a payment processor. They have automatic receipt emails that go out after a contact makes a contribution. I have disabled them from going out on my account, but they are still going out. They said it was on the Civi side and something was over-riding that setting. Does anyone know how to fix this?

  • To clarify: did you disable the automatic emails on your Authorize.net account or on Civi? Also, what version of Civi and CMS are you using? – Allen Hutchison Jul 9 '15 at 7:56
  • I did disable the emails on authorize.net. I am using version 4.4.3 – Rachel Jul 13 '15 at 15:09
1

I've never had a problem with Authorize.Net receipts going out when I've disabled the appropriate setting in Authorize.Net. I don't have a valid Authorize.Net login to find the exact setting now, but I can confirm that I've seen the behavior you expect on multiple sites.

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.