CiviCRM 5.35.1 WordPress 5.7
We noticed last week that our members who set up recurring payments via Credit Card with the iATS processor are being double charged or even triple charged in some cases. All of sudden 100s of recurring transactions are being triggered at the same time when they should not be triggered. For instance, someone who should only be recurring once a year, was charged twice We have no idea what is going on. This just recently started happening. Please see screenshot below for example. As you can see, all these transactions are happening at the same time on the same day. This is not normal and people are being double charged.
This screenshot shows contributions for an ANNUAL membership that is not due to be renewed until January 30th 2022, but it was renewed on March 30th. This is just one example. We have hundreds of instances of this happening over the last 5 or 6 days.