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I noticed that one of my predecessors added an activity to each user whenever they were sent a bulk email. However, when I send a bulk email it does not create an activity. Is this something that can be done automatically?

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There’s an option in the CiviMail Component Settings.

Administer > CiviMail > CiviMail Component Settings

Make sure the option ‘Enable CiviMail to create activities on delivery’ is checked.

This will then automatically create a ‘Bulk Email’ activity for each recipient.

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  • So that box is already checked but isn't working - I tried unchecking, saving and re-checking to see if that will help
    – erin
    Commented Oct 25, 2022 at 17:45
  • Does the activity type ‘Bulk Email’ exist in your environment? Administer > Customize Data and Screens > Activity Types
    – Anil
    Commented Oct 26, 2022 at 7:51
  • Yes it does exist
    – erin
    Commented Oct 27, 2022 at 20:40

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