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I have been working with CiviCRM for years and I never had this problem before. I recently installed CiviCRM 5.56.0 on a new clients WordPress site, WP version 6.1.1.

I am attempting to set up a contribution page for donations the same way I always do, with the amount by itself without a label. See screenshot below.
enter image description here

However, this is how it is appearing on the front end, with a hypen (minus sign) before the amount. That should not be there and I can not figure out why it is there. Is it a bug in the latest release? It looks like a minus or negative sign and can be confusing to donors.
enter image description here

This is how it looks in every other CiviCRM install I manage and how I need it to look in this install. Can someone tell me what is going on and how I can fix it?
enter image description here

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  • have you tried to replicate on wpmaster.demo.civicrm.org? or try creating a new one
    – Pradeep Nayak
    Commented Dec 14, 2022 at 0:31
  • Yes I did. I created a new contribution page and still had the problem wpmasterdemo is so slow. It just doesn't load. but like I said. I have several other Civi installs that do not have this problem.
    – fdarn
    Commented Dec 14, 2022 at 0:41

1 Answer 1

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There's a fix in 5.57 - https://github.com/civicrm/civicrm-core/pull/25033 - but I can't then explain why some of your sites don't have the problem. What versions are your other sites?

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  • The other civi installs are older versions than this one. So I think you are confirming that this is an issue with 5.56 and upgrading to 5.57 fixes it. I will do that today and see what happens. Thank you.
    – fdarn
    Commented Dec 14, 2022 at 14:52
  • Do you know when 5.57 will be released?
    – fdarn
    Commented Dec 15, 2022 at 16:51
  • Jan 6, but if it's something that started in 5.56 we should try to get it into 5.56.1 which would be earlier.
    – Demerit
    Commented Dec 15, 2022 at 17:08
  • Note 5.56.1 has been released with this fix today. @fdarn If you could click the checkmark under the up/down arrows beside the answer that would be great.
    – Demerit
    Commented Dec 21, 2022 at 4:42
  • I just finished upgrading and the problem is resolved. Thank you for your quick attention to the matter.
    – fdarn
    Commented Dec 22, 2022 at 13:54

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