A member when contributing again is not linking to the member but creating a new profile even if name is different? can we have only unique email for member contribution?
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1Please can you give us an example. i.e. "Person A makes a contribution with email address XYZ, Person B..."– JohnFFCommented Mar 29, 2016 at 20:53
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Person A makes a contribution of Rs.1000 and uses [email protected]. Person A again makes a contribution of Rs.500 for another event and uses same Email ID. How to merge the two Persons without creating different profile in CiviCRM 4.6.10. Sorry I am new to civicrm– Gokulnath ChandrasekaranCommented Apr 5, 2016 at 10:04
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1 Answer
This should be able to be controlled via your Matching Rules.
I would suggest you read up about them and look at your DeDupe/Matching rules at civicrm/contact/deduperules?reset=1
answered Mar 29, 2016 at 23:05
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Hi , I am new to Civicrm and i am unaware where to set this links could you please guide me : Below is the scenario - Person A makes a contribution of Rs.1000 and uses [email protected]. Person A again makes a contribution of Rs.500 for another event and uses same Email ID. How to merge the two Persons without creating different profile in CiviCRM 4.6.10. Sorry I am new to civicrm Commented Apr 5, 2016 at 10:05
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It is all explained in this chapter: book.civicrm.org/user/current/common-workflows/…– petednz - fuzion ♦Commented Apr 5, 2016 at 18:28