1

I installed the previous version of Civi for Joomla just fine. I removed the older version and tried installing the current version but a few seconds after the installation process starts, I get a white screen and it stalls. The error is:

(/home7/accountname/public_html/administrator/components/com_civicrm/civicrm.settings.php): failed to open stream: No such file or directory in /home7/accountname/public_html/tmp/com_civicrm/com_civicrm/admin/configure.php on line 115

The configuration is:

Joomla 3.1.1 PHP 5.2.17 MySQL 5.5.42-37.1

As mentioned, I had installed a previous version in the same account with the same configuration without any problem at all. Any suggestions that would help me install Civi would be much appreciated.

Improve this question

1 Answer 1

Reset to default
2

Did you follow the steps here: http://wiki.civicrm.org/confluence/display/CRMDOC/Upgrade+Joomla+Sites+to+4.5

When you say that you removed the older version, what steps did you follow to do this? My first guess is that something wasn't removed correctly.

Improve this answer
2
  • Thank you. I did refer to that page and follow the directions but I guess it's possible I missed something. I haven't had issues like this installing or updating extensions before. I deleted the plug-ins and the com folder so maybe I missed something. :/
    – Jeff Hancock
    Commented Jun 16, 2015 at 22:59
  • You don't have to delete to do the update I think that's probably the problem, but whenever you get a white screen in Joomla try turning error reporting to development and see if there are messages.
    – Elin
    Commented Jun 18, 2015 at 17:58

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.